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Medical Office Coordinator

2 months ago

Baltimore, Maryland, United States ExpressCare Urgent Care Full time
Job Summary

We are seeking a highly skilled and detail-oriented Medical Receptionist to join our team at ExpressCare Urgent Care Center. As a Medical Receptionist, you will be responsible for providing exceptional patient care and administrative support in a fast-paced environment.

Key Responsibilities:

  • Answer and direct calls, register patients, and greet patients in a professional and courteous manner.
  • Obtain and verify patient information, create and update patient records, and maintain confidentiality and comply with HIPAA regulations.
  • Perform office duties, including distributing mail, answering emails, and sending faxes.
  • Verify compatible insurance and collect required documentation, and collect and enter patient payments into the patient accounting system.
  • Assist clinical staff as needed and perform other duties as assigned.

Requirements:

  • Medical Receptionist certification, preferred.
  • Customer service experience, required.
  • Exceptional demeanor and positive attitude.
  • Customer service and multi-tasking skills.
  • Administrative knowledge and medical office experience, a plus.
  • Able to work quickly and maintain a fast-paced environment.
  • Able to work in multiple locations and have reliable transportation.
  • Excellent written and verbal communication skills.
  • Ability to work 12 plus hour shifts.
  • Ability to sit, stand, and walk for longer periods of time.
  • Ability to lift up to 25 pounds, as needed.

Work Schedule:

Full-Time, 9a-9p, 3 shifts per week with rotating weekends. All centers are open 7 days a week, including holidays.