Medical Office Coordinator

4 weeks ago


Baltimore, Maryland, United States ExpressCare Urgent Care Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at ExpressCare Urgent Care Center.

The ideal candidate will have excellent communication skills, be able to multitask in a fast-paced environment, and possess a positive attitude.

Key Responsibilities:

  • Answer and direct phone calls, register patients, and greet patients
  • Obtain and verify patient information, create and update patient records
  • Maintain confidentiality and comply with HIPAA regulations
  • Perform office duties, including distributing mail, answering emails, and sending faxes
  • Verify insurance and collect required documentation
  • Collect and enter patient payments into the patient accounting system
  • Assist clinical staff as needed

Requirements:

  • Medical Receptionist certification, preferred
  • Customer service experience, required
  • Exceptional demeanor and positive attitude
  • Customer service and multi-tasking skills
  • Administrative knowledge and medical office experience, a plus

Working Conditions:

The Medical Receptionist will work 3 shifts per week, with rotating weekends, in a fast-paced urgent care environment. The ideal candidate will be able to work 12+ hour shifts, sit, stand, and walk for longer periods of time, and lift up to 25 pounds, as needed.

Benefits:

ExpressCare Urgent Care Center offers a full benefits package, including PTO, SSL, and 7 premium pay holidays. Eligible employees receive health, dental, and vision insurance, as well as a 401(k) plan with match, after 1 year of service.



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