Medical Office Coordinator

4 weeks ago


Baltimore, Maryland, United States Mercy Medical Center Full time

Job Summary:

The Mercy Medical Center is seeking a highly skilled and compassionate Medical Office Coordinator to join our team. As a key member of our front desk operations, you will play a pivotal role in providing exceptional patient care and ensuring a positive experience for our patients.

Key Responsibilities:

  • Scheduling patients and managing appointments with ease
  • Answering phones and responding to patient inquiries in a timely and professional manner
  • Scanning medical records and maintaining accurate and up-to-date patient information
  • Triage patient phone calls and prioritize tasks accordingly
  • Collection of insurance information and verification of benefits
  • Charge entry and payment posting with precision and accuracy

Requirements:

  • Education: High School Diploma or GED
  • Previous experience in a medical office setting is preferred but not required
  • Ability to work independently and make sound decisions when necessary
  • Effective communication skills and ability to interact with patients, staff, and physicians
  • Flexibility and adaptability in a fast-paced environment
  • Personal integrity and commitment to confidentiality

About Mercy Medical Center:

Mercy Health Services is an Equal Opportunity Employer (EEO) and is committed to providing a positive and inclusive work environment. We are dedicated to serving the greater Baltimore Metro and surrounding Maryland areas with high-quality care and compassion.



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