Account Manager
2 weeks ago
ImageFIRST Healthcare Laundry Specialists is seeking a highly motivated and results-driven Account Manager to join our team. As an Account Manager, you will be responsible for managing key relationships within a targeted list of clients, achieving quarterly targeted new business growth goals, and verifying invoice accuracy. You will also be responsible for positioning clients for contract renewal, assisting and creating loyal customers, and improving customer loyalty through exceptional interaction and complete resolutions to any of their concerns.
Responsibilities:
- Manage key relationships within a targeted list of clients
- Achieve quarterly targeted new business growth goals
- Verify invoice accuracy
- Position clients for contract renewal
- Assist and create loyal customers
- Improve customer loyalty through exceptional interaction and complete resolutions to any of their concerns
- Work with Route Sales Drivers/Customer Advocates, Service and Production leadership as needed to ensure consistent high quality delivery
- Attend all sales meetings and sales training
- Develop and maintain other analytic reports as required by management
- Develop and execute a Goodwill Plan within key accounts
- Conduct quarterly business reviews with key contacts
Requirements:
- Must have at least 3 years' of sales experience
- Must possess a minimum of a 4 year college degree or equivalent experience
- Account management and customer service experience
- Must be MS Office Proficient (Word, Excel)
- Must be willing to learn and grow with company
- Must possess strong decision making skills
- Must possess effective communication skills: written and verbal
- Interpersonal skills
- Initiate new ideas to get the job done by going beyond the normal performance expectations of the position
- Handle all situations, i.e., time pressure, deadlines, task difficulty
- Achieve total task accomplishment through concern for all areas involved, no matter how small
- Get along well with people and put them at ease; build rapport through use of listening and oral communication skills
Benefits:
- Competitive pay
- Medical, Dental, Vision
- Pet, Legal, and Hospital Indemnity Insurance
- 401k (match)
- Paid Time Off Package
- Great company culture
- Collaborative team environment
Competencies:
- Be Respectful: Value all we come in contact with
- Be Remarkable: Create a positive moment with every interaction
- Be Safe: Keep ourselves and those around us safe
- Be Honest: Be guided by truthfulness in all we do
EOE / Drug-Free Workplace:
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.
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