Senior Rooms Operations Manager

3 weeks ago


Trumbull, Connecticut, United States Marriott Full time

Job Summary

As a Senior Rooms Operations Manager at Marriott Hotels, you will be responsible for managing the execution of all operations in the rooms area departments, including Front Office, Engineering/Maintenance, and Housekeeping. You will lead a team of staff and strive to continually improve guest and employee satisfaction while maximizing the financial performance of the department.

Key Responsibilities

• Lead a team of staff to achieve property goals and objectives

• Manage the execution of all operations in the rooms area departments

• Develop and implement strategies to improve guest and employee satisfaction

• Monitor compliance with standards and procedures

Requirements

• High school diploma or equivalent required; 4 years of experience in guest services, front desk, housekeeping, or related field

• Bachelor's degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related field preferred

What We Offer

• Competitive salary range: $71,000 - $86,000 annually

• Bonus program

• Comprehensive health care benefits

• 401(k) plan with up to 5% company match

• Employee stock purchase plan at 15% discount

• Accrued paid time off (including sick leave where applicable)

• Life insurance

• Group disability insurance

• Travel discounts

• Adoption assistance

• Paid parental leave

• Health savings account (except for positions based out of or performed in Hawaii)

• Flexible spending accounts

• Tuition assistance

• Pre-tax commuter benefits

• Other life and work wellness benefits

About Marriott

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

About JW Marriott

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott.


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