Technical Support Specialist
6 days ago
Tekfortune Inc. is a fast-growing consulting firm specializing in permanent, contract & project-based staffing services for leading organizations worldwide. In today's rapidly changing economic landscape, virtual recruiting and remote work are critical for the future of work. To support project demands and skills gaps, our experts can help you find the best job for you.
Job Role: Desktop Support L2
Key Responsibilities:
- Provide customer-facing end-user support, including break-fix support for laptops, desktops, tablets, and associated hardware peripherals.
- Offer IMAC support, including large-scale/bulk office moves and re-stack activities.
- Support operating systems, base load software, MS Office suite, and other business applications.
- Address access-related issues with smart cards, passwords, and security, application configuration, and troubleshooting.
- Support mobility devices (iPhones, iPads).
- Manage ticket queues in the Remedy system and ensure timely resolution and closure.
- Coordinate with vendors for end-user support, including hardware vendor technicians for warranty repair/replacement.
- Perform managed print service invoicing, meter reading, and polling report verification.
- Conduct end-user support-related security and compliance tasks, such as access reviews, risk assessments, and facility inspections.
- Collaborate with Level 3 support groups and project teams for service delivery enhancements and maintenance.
- Provide IT support for on-site and off-site events, including site setup and coordination with venue IT/AV contacts.
- Participate in disaster recovery and emergency response activities in case of emergency situations.
- Offer on-call support outside business hours on a rotational basis.
For more information and other job opportunities, please contact our recruitment team. To view all available jobs in the USA and Asia, visit our website at [website URL].
-
Technical Support Specialist
1 day ago
Alpharetta, Georgia, United States BCForward Full timeWe are seeking a skilled Technical Support Specialist to join our team at BCforward. Located in Alpharetta, GA 30004, this full-time position offers a competitive salary of $25-$30 per hour.Job OverviewThis role involves providing technical support and services to customers, ensuring high levels of satisfaction and loyalty. The successful candidate will be...
-
Technical Support Specialist
4 weeks ago
alpharetta, United States CornerStone Technology Talent Services Full timeCornerStone Technology Talent Services is seeking a dedicated Technical Support Specialist to join our team as an Inbound Support Agent in Alpharetta, GA. This role involves handling inbound calls from customers, leveraging our established systems and procedures to provide exceptional service.Key Responsibilities:Respond promptly to inbound calls, addressing...
-
Technical Support
2 days ago
Alpharetta, United States BCForward Full timeJob DescriptionJob DescriptionBCforward is currently seeking highly motivated Technical Support in Alpharetta, GA 30004 Position Title: Technical SupportLocation: Alpharetta, GA 30004Anticipated Start Date: Tentative start Date 01/13/2025Please note this is the target date and is subject to change. BCforward will send official notice ahead of a...
-
Technical Support Specialist
6 days ago
Alpharetta, United States Tekfortune Inc. Full timeJob Summary:At Tekfortune Inc., we are seeking a highly skilled and motivated Technical Support Specialist to join our team. This role will be responsible for providing top-notch end-user support for desktop systems, including laptops, desktops, and hardware peripherals. Key responsibilities include break-fix support, IMAC support for large-scale office...
-
Highly Skilled Technical Support Specialist
4 weeks ago
Alpharetta, United States Greensky Credit Full timeWe are seeking a highly skilled technical support specialist to join our team at Greensky Credit. As a leading Financial Technology company, we provide fast and paperless credit solutions to businesses of all sizes.About the RoleThis is an excellent opportunity for an experienced technical professional to leverage their skills in providing prompt, courteous,...
-
Help Desk Technical Support Specialist
4 weeks ago
Alpharetta, Georgia, United States Softrim LLC Full timeJob Overview:Softrim LLC is a leading technology services provider offering Managed IT and Low Voltage solutions nationwide. The company has offices in multiple locations and seeks a Service Desk Specialist to support clients remotely.Salary Range: $55,000 - $65,000 per yearJob Responsibilities:Provide technical assistance to customers via phone and...
-
Technical Field Service Support Specialist
4 weeks ago
Alpharetta, Georgia, United States Sea America Inc Full timeJob OverviewS.E.A. America, Inc., a leading provider of wet-chemical surface treatment solutions, seeks an experienced Technical Field Service Support Engineer to join its team.Key Responsibilities:Provide technical support and guidance to customers, collaborating with team members to deliver timely resolutions and ensuring unresolved issues are escalated to...
-
Technical Specialist
1 month ago
Alpharetta, United States MarketSource, Inc. Careers Full timeTechnical SpecialistMarketSource, an Allegis Group company, delivers integrated sales solutions by hiring, training, and managing industry-specific professionals that are empowered to create extraordinary customer experiences for many of the world’s most iconic brands. We design and execute sales and training solutions for small and large companies in the...
-
Collibra Technical Specialist
6 days ago
Alpharetta, United States Vsolutions Technologies Full timeCollibra Technical Specialist NeededVsolutions Technologies requires a dedicated Collibra technical specialist to take care of its data governance needs. This role is open for a 12-month period, allowing the selected individual to develop their expertise further in an industry where technology evolves rapidly.The expected salary for this professional will...
-
FEMA Technical Specialist Position
12 hours ago
Alpharetta, United States iParametrics LLC Full timeAbout the RoleFEMA is seeking highly skilled professionals to support the Public Assistance program as technical specialists. The selected candidates will be embedded within FEMA to provide technical assistance and expertise in various engineering fields, including architecture, civil engineering, electrical engineering, mechanical engineering, and...
-
Alpharetta, United States Honda North America Full timeRole OverviewThis Senior-Level position plays a critical role in delivering technical service support to marine dealers across the Southwest region. You will serve as a liaison between Honda Marine and dealers, resolving customer relations issues and ensuring customer satisfaction.About Honda MarineHonda Marine is committed to innovation and developing...
-
IT Support Specialist
1 day ago
Alpharetta, Georgia, United States Sea America Inc Full timeJob Title: IT Support SpecialistAbout the Role:This role is responsible for providing technical assistance to ensure efficient office operations and smooth coordination between teams. The ideal candidate will have excellent communication skills, be well-organized, and capable of handling multiple tasks simultaneously.Key Responsibilities:User Support:...
-
Lab Support Specialist
4 days ago
Alpharetta, United States FULGENT THERAPEUTICS LLC Full timeLaboratory Support SpecialistWe are seeking a highly motivated Laboratory Support Specialist to join our team at FULGENT THERAPEUTICS LLC. As a Histology Assistant, you will be responsible for providing support to the technical staff in the HIS/IHC laboratory, including preparation of cases for sectioning, assistance with quality control, and maintenance of...
-
IT Infrastructure Support Specialist
4 weeks ago
Alpharetta, United States Docufree Corporation Full timeAbout the RoleWe are seeking a highly skilled IT Infrastructure Support Specialist to join our team at Docufree Corporation. As a key member of our team, you will be responsible for providing ongoing systems and network support and assisting with projects designed to ensure the functionality, capacity, and stability goals of our SaaS platform and internal IT...
-
Technical Delivery Specialist
7 days ago
Alpharetta, United States AXIS Capital Full timeAXIS Capital is a global leader in specialty insurance and reinsurance, offering a comprehensive suite of products to clients worldwide. We're seeking an experienced Technical Delivery Specialist to lead our Duck Creek Claims team.About the RoleThis role involves translating business requirements into functional application solutions, driving development...
-
alpharetta, United States MarketSource, Inc. Careers Full timeTechnical SpecialistMarketSource, an Allegis Group company, delivers integrated sales solutions by hiring, training, and managing industry-specific professionals that are empowered to create extraordinary customer experiences for many of the world’s most iconic brands. We design and execute sales and training solutions for small and large companies in the...
-
System Support Specialist
4 weeks ago
Alpharetta, United States Diverse Lynx Full timeJob DescriptionWe are seeking a highly skilled and customer-focused Technical Support Specialist to join our team at Diverse Lynx LLC. This role is ideal for individuals who enjoy working in a fast-paced environment and have excellent communication skills.About the Role:Provide high-quality end-user technical support related to enterprise software and...
-
Automation Software Support Specialist
3 days ago
Alpharetta, Georgia, United States Entegee Full timeAbout the RoleEntegee is seeking a highly skilled Automation Software Support Specialist to join our team. This is an exceptional opportunity for individuals who are passionate about delivering top-notch customer service and technical assistance in automation and robotic systems.We are looking for someone with expertise in PLC programming, software...
-
IT Support Specialist
3 weeks ago
Alpharetta, United States Sea America Inc Full timeBenefits: 401(k) Bonus based on performance Dental insurance Free food & snacks Health insurance Opportunity for advancement Paid time off Vision insurance S.E.A. America, Inc. is a member of the S.E.A. Group, headquartered in South Korea. As a company of experts for wet-chemical surface treatment S.E.A. is engaged in photovoltaic, semiconductor, PCB, and...
-
Technical Support Professional
5 days ago
Alpharetta, United States Disability Solutions Full time**Job Summary:**As an Engineering Technician at Innova Solutions, you will play a key role in ensuring the accuracy and reliability of our clients' equipment. You will oversee calibration schedules, coordinate with external service providers, and develop procedures to improve efficiency and compliance.**Responsibilities:**Oversee calibration schedules for...