MarketSource, Inc. Careers | Technical Specialist | alpharetta, ga
2 weeks ago
Technical Specialist
MarketSource, an Allegis Group company, delivers integrated sales solutions by hiring, training, and managing industry-specific professionals that are empowered to create extraordinary customer experiences for many of the world’s most iconic brands. We design and execute sales and training solutions for small and large companies in the B2B and retail space. MarketSource is headquartered in Alpharetta, GA.
Summary:
The Technical Specialist is responsible for providing and ensuring that the highest level of customer service is provided to external customers, executive leadership, as well as corporate and field employees. The Technical Specialist/Technologist will support their business partners from a technology standpoint. This resource would have a wide variety of responsibilities, many of which would be self-defined and change as the business progresses. A core responsibility of the role is to perform administrative duties of the workforce management system, which is currently UKG Pro Workforce Management.
Essential Job Functions:
Identifies, evaluates, prioritizes and selects current and future company-wide software applications that support evolving business needs
Makes decisions and evaluate changes to business rules and process steps that impact corporate-wide software solutions
Accountable for deploying the technology elements of business solutions that impact headquarters and field personnel
Leads meetings to provide knowledge of the business process and rules as it relates to technology decisions
Ensures the strategic and tactical interests of the business are presented within technology solutions
Leads in the adoption/change management and on-going compliance of new technology solutions implemented
Creates best practices as well as technical support documentation
Focuses on continuous improvement to assess current technology solutions for needed enhancements
Develops innovative and creative ideas related to the design and development of technology solutions
Performs due diligence on vendors and their technology solutions
Tests and validate deployment of technology solutions on computers and mobility platforms solutions such as iPad, iPhone, Android, Windows Phone, Mac, PC etc.
Performs workforce management system administration (UKG Pro Workforce Management)
Performs basic customer relationship management (CRM) administration
Builds and maintains productive customer relationships with program management.
Works closely with Subject Matter experts throughout various programs and back-office management
Administers and maintains company-wide software programs and solutions to enable the business to effectively operate
Problem solve and develop solutions for the entire software relative to continuous improvement
Lead root-cause analysis of incidents, offer recommendations to the business, and be able to communicate complex solutions to a non-technical audience
Required Knowledge, Skills and Abilities:
Knowledge of Microsoft based authentication methods and technologies
Workforce management systems expertise (UKG Pro Workforce Management)
Excellent written and verbal communication skills are a must
Ability to successfully manage changing priorities, timelines, and prioritize multiple projects simultaneously
Good understanding of cloud computing (specifically SaaS applications) and exposure to technologies supporting applications
Knowledge with Software Development Lifecycle (SDLC)
Demonstrated experience working in a team environment (in person and virtual) as well the ability to work independently
Technical, organizational, and communication (written and verbal) skills that enable the ability to take requirements from business user and translate into developer specifications
Problem analysis and solving skills for mid to high level complexity problems; ability to identify root causes of problems and differentiate between perceived and actual problems
Must be flexible with an ability to handle multiple tasks, projects, or work items concurrently while meeting prioritized deadlines
Intermediate to Advanced knowledge of MS Office Suite (Teams, Outlook, Word, Excel, and PowerPoint)
Basic knowledge of SQL Scripts (Ex: Select, Filter, and Join) and tools used to run them
Basic to intermediate knowledge of Customer Relationship Management (CRM) platforms
Must have an eye for data quality and experience enforcing data governance
Flexibility and adaptability outside the assigned core responsibilities
Job Requirements:
Bachelor ‘s Degree in Computer Science or related field
Minimum 1-2 year(s) experience in IT Business Analyst/Consulting role, or related position such as the IT Technical Specialist
Technical certifications are a plus
Four (4) in-office workdays per week and the option to work remote OR in office on fifth (5th) day
Off hours support 7 days per week
-
alpharetta, United States MarketSource, Inc. Careers Full timeTechnical SpecialistMarketSource, an Allegis Group company, delivers integrated sales solutions by hiring, training, and managing industry-specific professionals that are empowered to create extraordinary customer experiences for many of the world’s most iconic brands. We design and execute sales and training solutions for small and large companies in the...
-
Technical Specialist
1 week ago
Alpharetta, United States MarketSource, Inc. Careers Full timeTechnical SpecialistMarketSource, an Allegis Group company, delivers integrated sales solutions by hiring, training, and managing industry-specific professionals that are empowered to create extraordinary customer experiences for many of the world’s most iconic brands. We design and execute sales and training solutions for small and large companies in the...
-
Instructional Designer
3 months ago
Alpharetta, United States MarketSource Full timeInstructional Designer MarketSource, Inc. MarketSource, Inc. an Allegis Group Company, is the proven alternative to outsourcing sales. MarketSource’s Proprietary Process, Empowered People, and Proven Performance enable the delivery of innovative B2B and Retail sales solutions for many of the world’s most respected brands and a diverse mix of...
-
Saransh Inc | Assembler
2 weeks ago
alpharetta, United States Saransh Inc Full timeRole: AssemblerLocation: Alpharetta, GA & Omaha, NE (Onsite from Day 1)Duration: Long Term ContractNote: Client is looking for someone with solid Assembly Language Programming background in recent Projects (the role is not a plain Mainframe role).Relevant Experience: 8+ YearsRequired Skills:Recent working experience in Assembler.Knowledge in Assembler, CICS,...
-
Financial Analyst
2 months ago
alpharetta, United States MarketSource, Inc. Careers Full timeMarketSource Inc., an Allegis Group Company, develops and delivers innovative managed sales solutions for enterprise customers. MarketSource provides the unique skills and expertise to integrate brand-centric managed sales programs in the Automotive, Information Technology, Telecommunications, and Manufacturing industries in Business-to-Business (B2B) and...
-
Financial Analyst
2 months ago
Alpharetta, United States MarketSource, Inc. Careers Full timeMarketSource Inc., an Allegis Group Company, develops and delivers innovative managed sales solutions for enterprise customers. MarketSource provides the unique skills and expertise to integrate brand-centric managed sales programs in the Automotive, Information Technology, Telecommunications, and Manufacturing industries in Business-to-Business (B2B) and...
-
Financial Analyst
2 months ago
alpharetta, United States MarketSource, Inc. Careers Full timeMarketSource Inc., an Allegis Group Company, develops and delivers innovative managed sales solutions for enterprise customers. MarketSource provides the unique skills and expertise to integrate brand-centric managed sales programs in the Automotive, Information Technology, Telecommunications, and Manufacturing industries in Business-to-Business (B2B) and...
-
Financial Services Specialist
7 days ago
Alpharetta, United States firstPRO 360 Full timeJob OverviewWe are seeking an experienced financial services specialist to join our team in the Alpharetta, GA area. This is a great opportunity for individuals who enjoy working with vendors and have experience with full cycle AP processes.
-
Elementary Education Specialist
2 days ago
Alpharetta, United States Soliant Full timeAbout the RoleWe are seeking a skilled and compassionate Elementary Education Specialist to join our team near Alpharetta, GA. As a key member of our team, you will work closely with teachers, parents, and school staff to provide comprehensive support services to elementary students.
-
alpharetta, United States Pronix Inc Full timeW2 ONLYJob Title: Datastage AdministratorLocation: Alpharetta, GA (Hybrid) Duration: Long-Term ContractJOB EXPERIENCE FOR DATASTAGE ADMINISTRATOR:Provide infrastructure operations support and administration of the 11.5 and 11.7 DataStage environments. This includes setting up and testing new installations of DataStage, QualityStage and Information...
-
alpharetta, United States Pronix Inc Full timeW2 ONLYJob Title: Datastage AdministratorLocation: Alpharetta, GA (Hybrid) Duration: Long-Term ContractJOB EXPERIENCE FOR DATASTAGE ADMINISTRATOR:Provide infrastructure operations support and administration of the 11.5 and 11.7 DataStage environments. This includes setting up and testing new installations of DataStage, QualityStage and Information...
-
Restore Hyper Wellness
2 weeks ago
alpharetta, United States Restore Hyper Wellness - Alpharetta Full timeCompany OverviewApply now to join our talent pool! Restore Hyper Wellness ("Restore") is the award-winning creator of an innovative new category of health-Hyper Wellness. Restore delivers expert guidance and an extensive array of cutting-edge health services, such as IV drips, hot sauna, hyperbaric oxygen therapy, red light and cryotherapy, integrated under...
-
TÜV SÜD | Safety Lab Technician
3 days ago
alpharetta, United States TÜV SÜD Full timeTÜV SÜD America Hiring for Safety Lab Technician for Alpharetta, GA LocationPlease find the job description below for your reference and if interested request you to send me your updated resumeTitle: Safety Lab Technician Duration: Full Time EmploymentLocation: Alpharetta, GAFull-time non-exempt position for TÜV America Inc. located in Alpharetta,...
-
Veterinarian Position in Alpharetta, GA
6 days ago
Alpharetta, United States Little River Animal Hospital Full timeAbout the RoleWe are seeking a skilled and compassionate Associate Veterinarian to join our team at Little River Animal Hospital in Alpharetta, GA.Job SummaryThe ideal candidate will be responsible for providing top-tier care to pets and their families in Alpharetta and surrounding areas. This includes diagnosing and treating medical conditions, performing...
-
alpharetta, United States Flexton Inc. Full timeFull Stack EngineerAlpharetta, GALong TermPay Range: $65-$70/hr on W28+years exp Full stack Java Developer -Azure exp. is mustJob Description:We are seeking a highly skilled and passionate Next-Generation Developer Experience Software Engineer to join our team. This role focuses on enhancing the productivity, efficiency, and satisfaction of our developers by...
-
ValidiFI | Product Owner | alpharetta, ga
3 days ago
alpharetta, United States ValidiFI Full timeProduct OwnerFull-TimeAlpharetta, GA ValidiFI, a fast-paced, growing fintech company based in Alpharetta, GA is seeking an experienced, detail-oriented Product Owner to join our team. The ideal candidate will play a crucial role in guiding the development of our products, ensuring that they meet customer needs and align with our business objectives. As...
-
Flexton Inc. | Software Engineer III
2 weeks ago
alpharetta, United States Flexton Inc. Full timeJob Title: Senior Software Engineer - Java with AzureLocation: Alpharetta, GA/ Oakland CA – Hybrid 1 Days per week Description:Minimum qualifications:BS degree in Computer Science, Engineering, or a related field.5+ years of experience in software development, DevOps, or a related field.Proficiency in programming languages such as Python, Java,...
-
Alpharetta, Georgia, United States MedCare Staffing, Inc. Full timeMedCare Staffing, Inc. is seeking an experienced Primary Care Physician to provide locum tenens coverage in Alpharetta, GA.We offer a competitive salary of $150-$200 per hour, depending on experience.Job OverviewThis is a full-time opportunity for a Family Medicine physician to join our team and provide high-quality patient care in an outpatient setting. The...
-
Associate Dentist
2 months ago
Alpharetta, United States Dental Care Alliance Full timeOverview We are seeking a highly skilled and motivated General Dentist to join our reputable dental clinic located in Alpharetta, GA. Highlights: Full-time Monday-Friday from 8:00am to 5:00pm Join our team of skilled dentists and contribute to our commitment to excellence in dental care. If you are a passionate and qualified General Dentist looking for...
-
Breakfast Host Position at Snooze Alpharetta
6 days ago
Alpharetta, Georgia, United States Snooze Alpharetta Full timeOverview of Breakfast Host RoleThe ideal candidate for the Breakfast Host position at Snooze Alpharetta will have a warm and welcoming demeanor, ensuring that every guest feels like part of the family. This role involves maintaining the host stand, coffee station, and outside patio area to create an inviting atmosphere.About Snooze AlpharettaSnooze...
