IT Support Manager Leader

3 weeks ago


Woburn, Massachusetts, United States GEI Consultants Full time
Job Overview:
GEI Consultants is seeking a highly skilled IT Support Manager Leader to join our team. As an IT Support Manager Leader, you will be responsible for leading a team of IT professionals in providing exceptional support services to our clients. You will be responsible for managing the day-to-day operations of the IT Support team, including developing and implementing strategies to improve customer satisfaction and service delivery. This is a unique opportunity to work with a talented team of IT professionals and contribute to the success of our organization.

Responsibilities:
• Lead a team of IT professionals in providing exceptional support services to our clients
• Manage the day-to-day operations of the IT Support team
• Develop and implement strategies to improve customer satisfaction and service delivery
• Collaborate with cross-functional teams to ensure seamless service delivery
• Stay up-to-date with the latest technologies and trends in the IT industry
• Mentor and develop junior team members

Requirements:
• Bachelor's degree in Computer Science or related field
• 4+ years of experience in IT management
• Proven track record of leading high-performing teams
• Strong technical skills, including network administration, security, and cloud computing
• Excellent communication and leadership skills
• Ability to work in a fast-paced environment and prioritize multiple tasks

About GEI Consultants:
GEI Consultants is a leading provider of engineering and scientific consulting services. We have been serving the energy, water, and environment markets for over 60 years. Our team of experts provides innovative solutions to complex problems, and we are committed to delivering exceptional results for our clients. At GEI Consultants, we value diversity, equity, and inclusion, and we are proud to be an equal opportunities employer.

Total Rewards Package:
GEI Consultants offers a competitive total rewards package, including a salary range of $120,000 - $180,000 per year, based on experience, plus benefits, paid time off, and professional development opportunities.

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