HVAC Department Manager

7 days ago


Woburn, Massachusetts, United States CMNE Full time

**About the Role**

The Service Supervisor is a critical position within our service department, responsible for developing a high-performing team that delivers exceptional service to our customers. As a leader in this role, you will be responsible for developing and implementing strategies to improve service delivery, increasing customer satisfaction, and collaborating with sales and management teams to achieve company objectives.

This is a challenging and rewarding role that requires strong leadership skills, technical expertise, and excellent communication abilities. If you are a motivated and results-driven individual who is passionate about delivering exceptional service, we encourage you to apply.

**Key Responsibilities:**

  • Lead a team of technicians to provide responsive and effective service to customers.
  • Develop and implement strategies to improve service delivery and increase customer satisfaction.
  • Collaborate with sales and management teams to estimate and propose service work that aligns with company objectives.
  • Manage labor loads and optimize resource allocation to meet plan requirements.

**Requirements:**

  • Bachelor's degree in a related field or equivalent experience.
  • Minimum 5 years of experience in a supervisory or lead role within the mechanical industry.
  • Strong technical knowledge of HVAC and plumbing systems.
  • Excellent leadership, communication, and problem-solving skills.

**Salary Range:**

$100,000 - $130,000 per year, depending on experience.

We offer a comprehensive benefits package, including health insurance, retirement savings, and ongoing training and professional development opportunities.



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