Front Desk Coordinator

3 weeks ago


Royal Oak, Michigan, United States The Salvation Army in the Midwest Full time
Job Summary

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at The Salvation Army in the Midwest. As a key member of our administrative staff, you will be responsible for providing exceptional customer service to our visitors and clients.

Key Responsibilities
  • Greet and Direct Visitors: Welcome visitors to our building and direct them to the appropriate person or department.
  • Monitor the Reception Area: Ensure that the reception area and foyer are clean and tidy, and that clients are not loitering or wandering the building.
  • Answer Phone Calls: Answer all incoming phone calls and direct them to the relevant staff member or department.
  • Provide Administrative Support: Provide administrative support to our staff, including data entry, filing, and other tasks as needed.
Requirements

To be successful in this role, you will need:

  • Excellent Communication Skills: Strong verbal and written communication skills, with the ability to interact with people of all ages and backgrounds.
  • Organizational Skills: High level of organization and attention to detail, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Customer Service Skills: Excellent customer service skills, with the ability to provide a high level of service to our visitors and clients.


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