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Front Desk Associate
2 months ago
We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at The Salvation Army in the Midwest. As a key member of our administrative staff, you will be responsible for providing exceptional customer service to our visitors and clients.
Key Responsibilities- Greet and Direct Visitors: Welcome visitors to our building and direct them to the appropriate person or department.
- Monitor the Reception Area: Ensure that our reception area is tidy and well-maintained, and that clients are not loitering or wandering the building.
- Answer Phone Calls: Answer all incoming phone calls and direct them to the relevant staff member or department.
- Provide Administrative Support: Provide administrative support to our team, including tasks such as data entry and filing.
To be successful in this role, you will need to have excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team. You will also need to be highly organized and able to prioritize tasks effectively.
