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Executive Director, Enterprise Business Applications

2 months ago


Portland, Oregon, United States Providence Service Full time
About the Role

We are seeking an experienced Executive Director to lead our Enterprise Business Applications team at Providence Service. As a key member of our leadership team, you will be responsible for overseeing the release management and operations management for our enterprise business applications.

Key Responsibilities
  • Lead operations management for all applications in the EBA portfolio, including incident management, driving accountability and ownership against operational metrics, and analysis and reporting.
  • Develop and manage the deployment of enhancements and changes to our ERP, budgeting, timekeeping, and workforce management platforms to new affiliations and restructuring projects.
  • Manage updates and upgrades, planned downtime, and refresh schedules, and oversee the development and maintenance of documentation of technical infrastructure, policies, and procedures.
  • Enforce strict adherence to enterprise change controls policies and procedures, and participate in 24/7 on-call activities and disaster recovery drills as needed.
  • Support functional business partners and executives, identify and assess deployment roadmaps and requirements, and effectively manage vendor and stakeholder relationships.
  • Attract, hire, train, motivate, retain, and develop a team of first-rate professionals.
Requirements
  • Bachelor's Degree in Computer Science, Business Management, Information Services, Engineering, CPA/CA, Finance, or an equivalent combination of education and relevant experience.
  • Masters Degree (preferred) in Information Services, Business Administration, Healthcare Administration, Public Administration, or a related IS or healthcare field.
  • 10 or more years closely related experience, including 10 or more years of Information Services leadership experience, 5 years working in a healthcare environment, and 3 years leadership in an IS Application environment.
About Providence Service

At Providence Service, our strength lies in our commitment to delivering exceptional healthcare services to our patients. We are a comprehensive health care organization serving more people, advancing best practices, and continuing our more than 100-year tradition of serving the poor and vulnerable. We offer a comprehensive benefits package, including a retirement 401(k) Savings Plan with employer matching, health care benefits, life insurance, disability insurance, time off benefits, and much more.