Director, Gift Processing

3 days ago

Washington, Washington, D.C., United States The George Washington University Full time
Job Summary

The George Washington University is seeking a highly skilled and experienced professional to fill the role of Director, Gift Processing. This leadership position is responsible for directing the acceptance, accurate and timely deposit, processing, and preparation of official documentation for all philanthropic gifts to the university.

Key Responsibilities
  • Gift Record Integrity: Maintain the integrity of gift records and oversee staff to accurately document the donor's intended gift designation, ensuring data is collected and preserved to support development activities.
  • Compliance and Policy: Ensure compliance with all gift processing policies and governing regulations regarding gift acceptance, the processing and receipting of charitable gifts, and ensure that gift procedures and policies are up to date and meet industry best practices.
  • Cash Handling and Accounting: Work closely with the Office of the University Controller, the Financial Operations departments, and finance staff across the university to ensure overall integrity of the university's fiscal activities through policy compliance and strong internal controls.
  • Gift Processing Systems: Collaborate across the university and with internal stakeholders to lead upgrades, enhancements, and the setup of targeted solutions for gift processing—such as merchant processing, digital wallets, caging and cashiering, business intelligence solutions, and third-party donor acquisition and engagement platforms.
  • Customer Service: Maintain effective customer service policies and procedures.
  • Process Improvement: Recommend and implement enhancements to processes to increase accuracy, efficiency, and effectiveness while maintaining appropriate internal controls.
Requirements
  • Education: Qualified candidates will hold a Bachelor's degree in an appropriate area of specialization plus 8 years of relevant professional experience, or, a Master's degree or higher in a relevant area of study plus 6 years of relevant professional experience.
  • Experience: Two or more years of relevant work experience in higher education or a similar non-profit fundraising environment preferred.
  • Skills: Demonstrated experience at delivering high performance from gift processing team and ability to maintain highest degree of accuracy. Practiced knowledge of fundraising industry standards for gift processing. Excellent verbal and written communication skills; the ability to interact courteously and effectively with internal and external contacts at all levels.
Working Conditions

This is a full-time position with a work schedule of Monday-Friday, daytime hours. The employee will be required to work on site and may be required to telework.

Benefits

The George Washington University offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits.

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