Patient Access Coordinator

4 days ago


Houston, Texas, United States UTHealth Full time
Job Summary

We are seeking a highly skilled Patient Access Representative to join our team at UTHealth. As a Patient Access Representative, you will play a critical role in ensuring the smooth and efficient flow of patients through our healthcare system.

Key Responsibilities
  • Verify patient eligibility and benefits for medical services
  • Obtain necessary demographic and insurance information from patients or guarantors
  • Enter information into computer systems with high accuracy
  • Schedule patient appointments and enter required information into computer systems
  • Explain required forms to patients or guarantors and obtain necessary signatures
  • Ensure medical necessity compliance by obtaining necessary data, reviewing compliance systems, and communicating information to patients or guarantors
  • Protect the financial integrity of the facility by collecting patient liability, establishing payment arrangements, discussing payment options, and screening for eligibility
  • Verify insurance eligibility and benefits and ensure all notifications and authorizations are completed within required timeframes
  • Post payments in computer systems and generate patient receipts
  • Communicate effectively and professionally with physicians, care management, ancillary departments, nursing units, physicians' office staff, insurance companies, patients, and their families
  • Complete thorough and accurate documentation
  • Adhere to all university policies, procedures, and standards, including time management, supply management, productivity, and accuracy of practice
  • Promote individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supporting department-based goals, and serving as a preceptor, mentor, and resource to less experienced staff
Requirements
  • Ability to multitask
  • Proficient typing/keyboarding skills
  • High school diploma or equivalent
  • One year of experience in a hospital or medical business office setting
Working Conditions

This position requires the ability to exert up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or up to 10 pounds constantly to move objects.



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