Senior Sales Operations Leader

5 days ago

Seattle, Washington, United States Zillow Group Full time
About the Role

The Senior Sales Operations Leader will serve as a senior sales operations leader able to dive into a wide array of problems that drive impact for the business across sales, operations, product, go-to-market, and analytics. This position requires a visionary and results-driven individual with a demonstrated track record of leading teams that have successfully scaled operationally complex businesses.

Key Responsibilities:
  • Partner with Sales leadership to identify and optimize funnel conversion opportunities and drive sales performance management
  • Lead the development and execution of high-impact projects to drive growth and optimization of ZHL's Digital and Premier Agent channels
  • Partner with senior leaders and cross-functional teams to accelerate progress, solve hard scaling initiatives, and incubate new programs and functions
  • Obsess over our top company metrics, helping to surface and drive initiatives that inform our overall strategy and move the needle for ZHL and our customers
  • Lead analyses that inform sales optimization decisions including headcount planning, workforce management and capacity planning
  • Define sales reporting requirements and lead performance review meetings with sales leadership
  • Lead business review meetings with senior leaders on a weekly basis
  • Track projects, timelines and commitments on internal projects and related deliverables
About Us

Zillow Group is reimagining real estate to make home a reality for more and more people. As the most-visited real estate website in the United States, Zillow and its affiliates help movers find and win their home through digital solutions, first-class partners, and easier buying, selling, financing, and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move.

Our Culture

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We're also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life.

What We Offer

In addition to a competitive base salary, this position is also eligible for equity awards based on factors such as experience, performance, and location. Actual amounts will vary depending on experience, performance, and location.

Requirements
  • 10+ years of relevant experience, preferably within high-growth startups, fintech, investment banking, and/or management consulting
  • Experience influencing teams in highly cross-functional settings, and in a role that spans strategy, analysis, product, and operations in a fast-paced environment
  • Strong program management skills with experience leading end-to-end execution of projects/programs that have transformed company operations and delivered quantifiable business impact
  • First-principles thinker (e.g., ability to question how we are working rather than simply executing)
  • Data-driven problem solver with strong proficiency in Excel and/or SQL
  • Excellent written and verbal communication with strong executive presence
  • Demonstrated ability to thrive in influence without authority environments
  • An ability to execute with minimal guidance, and in contexts with a high degree of ambiguity
  • Bachelor's degree required, MBA preferred

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