Retail Sales Manager
6 days ago
Job Summary:
The Retail Supervisor is responsible for maintaining exceptional customer service standards, driving sales growth, and ensuring the efficient operation of the retail department. As a key member of the store team, you will be responsible for leading by example, providing guidance and support to sales staff, and contributing to the overall success of the retail operation.
Key Responsibilities:
- Provide exceptional customer service, ensuring a positive experience for all guests
- Drive sales growth through effective merchandising, inventory management, and sales floor presentation
- Lead and motivate the sales team, providing coaching and feedback to ensure excellent performance
- Manage inventory levels, ensuring accurate stock levels and minimizing losses
- Enforce company cash handling policies and procedures, maintaining a secure and efficient retail environment
- Collaborate with other departments to ensure seamless operations and excellent guest experience
- Stay up-to-date with industry trends and product knowledge, providing expert advice to guests
Requirements:
- Previous retail sales experience, with a proven track record of success
- Excellent communication and leadership skills, with the ability to motivate and inspire a team
- Ability to work a flexible schedule, including evenings, weekends, and holidays
- Basic computer skills, with proficiency in retail software and systems
- Commitment to exceptional customer service and a passion for delivering an outstanding guest experience
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