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Retail Sales Specialist

2 months ago

Truckee, California, United States Altice USA Full time

Are you ready to elevate your career? At Altice USA, we are a frontrunner in the dynamic realm of connectivity, seeking passionate individuals to become part of our innovative workforce. A position with us means you will be contributing to progress and improving lives by delivering dependable, high-speed connectivity solutions that keep our communities connected.

Job Overview
We are looking for motivated, enthusiastic, and self-driven individuals who aspire to transform the way people connect. As a Retail Sales Consultant, you will play a vital role in one of our largest sales channels. Your vibrant personality will help you build strong relationships with our customers, surpass sales goals, and provide an unmatched partner and customer experience.

Key Responsibilities

  • Connection Builder: Engage with customers, attentively listen to their needs, and offer tailored guidance to assist them in selecting the appropriate products and services.
  • Store Expert: Stay informed about the latest trends and advancements in the telecommunications industry to educate customers on available options.
  • Problem Solver: Address customer inquiries regarding billing and service-related issues, ensuring they have a clear understanding of their accounts.
  • Brand Ambassador: Exhibit professionalism, integrity, and enthusiasm in all customer interactions.
  • Team Builder: Collaborate closely with colleagues to ensure an exceptional customer experience.

Qualifications

  • High school diploma or equivalent is required.
  • A minimum of one year of retail sales experience.
  • Strong communication, negotiation, and problem-solving skills.
  • Self-motivated with the ability to work independently.
  • Proficient in computer and technical skills.
  • Reliable personal vehicle (where applicable), valid driver’s license, car insurance, and a satisfactory driving record.

Physical Requirements:
Ability to stand for extended periods; potential for lifting up to 35 pounds. Availability to work full-time and weekends as necessary.

Preferred Qualifications:

  • Sales-oriented mindset: A genuine enthusiasm for achieving exceptional sales results.
  • Extensive product knowledge: In-depth understanding of mobile and fixed-line products and services.
  • Digital proficiency: Comfortable navigating digital platforms and tools.
  • Positive attitude: Essential for success.
  • Teamwork: Daily collaboration with peers is encouraged.
  • Customer Focus: Ensure each guest receives the best experience possible.
  • Product Knowledge: Familiarity with products, services, and competition.
  • Goal-Oriented: Know your targets and track your performance.

What We Offer:

  • Unlimited earning potential: Base pay plus uncapped commission structure.
  • Comprehensive training: We equip you with the knowledge needed to excel.
  • Top-notch benefits: Medical, dental, and vision insurance from day one.
  • Paid vacation and sick leave.
  • Sales incentives and bonus programs.
  • Tuition reimbursement and employee referral earning opportunities.
  • Discounted TV/Internet/Phone employee product benefits.
  • 401(k) with company-matched funds.
  • Opportunities for career advancement.

At Altice USA, we are driven by our core values: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. If you possess the ambition to succeed and are eager to embark on a fulfilling career, we encourage you to explore this opportunity.