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Assistant Store Manager, NorthFace

2 months ago

Truckee, California, United States Vail Resorts Full time

About the Role

We are seeking an experienced Assistant Store Manager to join our team at Vail Resorts. As a key member of our retail operations, you will be responsible for guiding guests through their rental experience, ensuring our employees are preparing guests for a mind-blowing day on the hill, and following all Vail Resorts Retail policies and procedures.

Key Responsibilities

  • Lead a team of retail staff to deliver exceptional guest service and drive sales growth
  • Develop and implement strategies to improve retail operations and increase efficiency
  • Collaborate with other departments to ensure seamless guest experiences
  • Monitor and control inventory, including ordering and receiving stock
  • Provide coaching and training to staff to ensure they meet sales and service targets

Requirements

  • Proven leadership experience in a retail environment
  • Exceptional guest service skills and ability to build strong relationships with guests
  • Strong communication and interpersonal skills
  • Ability to work a flexible schedule, including evenings and weekends
  • Basic computer skills and proficiency in retail software

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Discounts on rentals, retail, food, and beverage
  • A Vail Resorts Employee Ski Pass