Front Office Coordinator
4 weeks ago
We are seeking a highly skilled and compassionate Front Office Coordinator & Patient Care Sales Professional to join our team at 77 Plastic Surgery. As a key member of our front office staff, you will be responsible for providing exceptional patient care and support, while also promoting our range of products and services.
Key Responsibilities:
- Manage front desk operations, including scheduling appointments, surgeries, and procedures
- Provide patients with a great experience from start to finish, ensuring their needs are met and exceeded
- Act as a lead receptionist and first point of contact with prospective and current patients
- Collect payments, schedule surgery and office procedures & treatments, and contact prospective clients and book sales opportunities
- Sell products and services, and assist with additional office duties
Requirements:
- 2+ years of customer service experience, preferably in a medical or aesthetic setting
- Outstanding interpersonal skills, including verbal and nonverbal communication, problem-solving, conflict resolution, teamwork, empathy, listening, and professional etiquette
- Highly organized with attention to detail, ability to multi-task, and perform core administrative tasks efficiently and effectively
- Proficient in computer skills, including scheduling software and point-of-sale systems
About Us:
77 Plastic Surgery is a 5-star plastic surgery, aesthetic, and wellness clinic in San Francisco. Our mission is to help everyone feel great in their own skin. We believe in the power of beauty to elevate, transform, and heal. If you're seeking a role where you'll be serving others in a dynamic environment, we'd love to hear from you.
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