Product Analytics Strategist
4 weeks ago
{"h1": "Product Analytics Lead", "p": "At Front, we're reimagining the customer service platform to help companies deliver game-changing service that wins and retains customers for life. We're looking for a Product Analytics Lead to drive strategic analysis that informs high-impact business and product decisions. In this role, you will be working at the intersection of data insights and product strategy, leveraging data to inform key metrics and strategic decisions around the adoption of critical Front features and workflows.
**Key Responsibilities:**
* Make actionable recommendations about product strategy and prioritization based on a deep understanding of customer engagement and behavior
* Partner closely with Engineering, Product, Design, and analytics functions across the company to identify opportunities, drive key metrics, and set strategy across multiple product areas
* Generate insights by conducting exploratory analysis, assessing trends, and analyzing A/B tests
* Mentor and develop team members, leading by example and identifying ways to improve analytics skills and processes
* Evangelize product data across the company, building excitement around metrics and insights
* Collaborate with other data & analytics functions to ensure we have the right data foundations in place
**Requirements:**
* 5+ years of experience in a quantitative role, e.g analytics, consulting, data science, or an equivalent analytical role conducting quantitative analysis on large datasets
* Bachelor's degree or equivalent in a quantitative field (e.g. Economics, Statistics, Computer Science, Mathematics, etc.)
* Demonstrated strategic thinking skills and leadership ability
* Proficiency using SQL to query large data sets, with a strong understanding of statistics and experimentation
* You are impact-focused, eager to jump in and work in a fast-paced environment
* You are a strong critical thinker, excited to solve ambiguous problems
* You are collaborative, forming trusting relationships with your cross-functional teammates and communicating data clearly across a broad audience
**What We Offer:**
* Competitive salary
* Equity (we are post-series D & backed by some of the best VCs in the US)
* Private health insurance, including plan options at no cost to employees
* Focus Fridays - learn more here
* Flexibility to work from home 3 days/week (unless posted as a full-remote role)
* Mental health support with Workplace Options
* Family planning support with Maven
* $100 per month Lifestyle Stipend to spend on fitness and other activities
* Wellness Days - Fronteers get an additional day off on months with no holidays
* Winter Break - Our offices are closed from Christmas to New Year's Day
Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice & EU Privacy Notice
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