Patient Scheduling Services Coordinator

1 week ago

Tacoma, Washington, United States The Copper River Family of Companies Full time
The Copper River Family of Companies is seeking a Patient Scheduling Services Coordinator to perform a variety of essential tasks, including verifying beneficiary eligibility through the Defense Enrollment Eligibility Reporting System (DEERS), updating patient demographic records, and managing appointment requests for Military Treatment Facilities (MTFs). This role also involves handling cancellations and rescheduling of appointments.

Key Responsibilities:
  • Conduct outbound communications to ensure timely scheduling of specialty appointments based on referrals from MTF Health Care Providers (HCPs).
  • Facilitate the arrangement of preventative health appointments and provide reminders for surgical procedures.
  • Coordinate appointment scheduling with other Puget Sound Military Health System (PSMHS) MTFs to align with beneficiary healthcare needs and TRICARE access standards.
  • Manage patient appointment scheduling and cancellations.
  • Handle call routing and maintain documentation.
  • Provide support for secure messaging systems.
Qualifications:
  • PROOF OF COVID-19 VACCINATION REQUIRED.
  • Education: High school diploma or General Educational Development (GED) equivalency.
  • Required Skills/Experience:
    • Proficient in Microsoft Word, Excel, Access, and other relevant software applications.
    • Strong communication, interpersonal, and customer service abilities.
    • Ability to obtain clearance for access to military installations and secure a Common Access Card (CAC).
    • Effective verbal and written communication skills with colleagues and clinic personnel.
    • Relevant military experience may be considered for some qualifications.
  • Preferred Skills/Experience:
    • Experience in healthcare administration.
  • Training Requirements:
    • Technical training focusing on systems architecture, mandatory procedures, security protocols, and operational procedures related to patient scheduling and referral management.
  • Work Hours:
    • Services are provided from 6:00 a.m. to 8:00 p.m. Monday through Friday, and from 7:00 a.m. to 5:00 p.m. on weekends, excluding federal holidays.
    • Availability for weekend shifts as required.
Compensation: $20.34 per hour

About The Copper River Family of Companies:

Owned by the Native Village of Eyak, a federally recognized Alaska Native Tribe, the Copper River Family of Companies encompasses a range of entities that deliver diverse solutions and services to meet the needs of our clients. As proud participants in the Small Business Administration's (SBA) 8(a) Business Development Program since 2006, our companies include both current and graduated SBA 8(a) entities. Our mission is to support the Tribe and enhance the NVE's capacity for economic growth.

The revenue generated from our operations aids the Native Village of Eyak in funding health and social services, economic development initiatives, environmental education, job training, and other benefits that align with Alaskan Native cultural values.

Copper River's Culture:

The Copper River Family of Companies fosters a positive and collaborative work environment. Regardless of your role, we operate as ONE TEAM, striving toward shared goals for our clients and our collective owner, the Native Village of Eyak. Our approach to teamwork emphasizes mutual respect and support.

Benefits:
  • Comprehensive medical, dental, and vision coverage.
  • Flexible Spending Accounts for healthcare and dependent care.
  • Health Savings Accounts for high deductible medical plans.
  • 401(k) retirement plan with employer matching.
  • Open leave policy and paid holidays.
  • Additional perks including tuition reimbursement, transportation expense accounts, employee assistance programs, and more.
Note: These benefits apply only to full-time, regular associates at Copper River.

Disclaimer:

The Copper River Family of Companies is committed to providing equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws.

  • Patient Scheduling Services Coordinator

    2 weeks ago

    Tacoma, Washington, United States The Copper River Family of Companies Full time

    The Copper River Family of Companies is seeking a Patient Scheduling Services Coordinator to manage a variety of essential tasks including, but not limited to, confirming beneficiary eligibility through the Defense Enrollment Eligibility Reporting System (DEERS), updating patient demographic records, and organizing appointment requests for Military Treatment...

  • Patient Scheduling Coordinator

    3 days ago

    Tacoma, Washington, United States The Copper River Family of Companies Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Patient Scheduling Coordinator to join our team at The Copper River Family of Companies. As a Patient Scheduling Coordinator, you will play a critical role in ensuring the smooth operation of our patient appointment scheduling process.Key ResponsibilitiesVerify Beneficiary Eligibility: Utilize...

  • Patient Scheduling Coordinator

    13 hours ago

    Tacoma, Washington, United States The Copper River Family of Companies Full time

    About the Role:The Copper River Family of Companies is seeking a skilled Patient Scheduling Coordinator to join our team. As a Patient Scheduling Coordinator, you will play a critical role in facilitating the timely scheduling of specialty appointments and ensuring seamless communication with patients, healthcare providers, and other stakeholders.Key...

  • Patient Scheduling Coordinator

    1 week ago

    Tacoma, Washington, United States Copper River Management Company Full time

    Copper River Management Company is seeking a Patient Scheduling Coordinator to handle various tasks such as verifying patient eligibility through a secure system, updating patient demographic data, and scheduling appointments for primary or specialty care, as well as managing appointment cancellations and rescheduling.Responsibilities:Make outbound calls to...

  • Patient Services Coordinator

    2 weeks ago

    Tacoma, Washington, United States Corazon Partners LLC Full time

    Patient Services Coordinator at Corazon Partners LLCAre you dedicated to enhancing the well-being of individuals? Corazon Partners LLC, a distinctive network of five health and wellness facilities in the greater NW region, is on the lookout for a new Patient Services Coordinator to become a vital part of our front desk team. Join our flourishing organization...

  • Patient Scheduling Specialist

    2 weeks ago

    Tacoma, Washington, United States Essential Healthcare Solutions LLC Full time

    Job OverviewPosition SummaryEssential Healthcare Solutions LLC is seeking a dedicated individual to join our team as a Patient Appointments Clerk. This role is pivotal in ensuring that our beneficiaries receive timely access to healthcare services, serving as a key resource within our healthcare delivery framework.Manage both incoming and outgoing...

  • Patient Services Coordinator

    2 weeks ago

    Tacoma, Washington, United States Community Health Care Full time

    Job OverviewLocation Community Health Care - Administration Office Employment Type Full Time Required Education High School Diploma or GED Compensation $27.95 Hourly Work Schedule Monday - Friday - 8:00am to 5:00pm Position Summary Community Health Care is a prominent non-profit organization dedicated to delivering quality health services to underserved...

  • Patient Services Coordinator

    2 weeks ago

    Tacoma, Washington, United States Community Health Care Full time

    Job OverviewLocation Community Health Care - Administration Office Employment Type Full Time Educational Requirement High School Diploma or GED Compensation $27.95 Hourly Work Schedule Monday - Friday - 8:00am to 5:00pm Position Summary Community Health Care is a prominent non-profit organization dedicated to delivering quality healthcare services to...

  • Patient Registration Coordinator

    5 days ago

    Tacoma, Washington, United States Carol Milgard Breast Center Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Patient Registration Coordinator to join our team at the Carol Milgard Breast Center. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.Key ResponsibilitiesRegistration and...

  • Healthcare Patient Coordinator

    2 weeks ago

    Tacoma, Washington, United States Therapeutic Outreach Full time

    About Us:At Therapeutic Outreach, we are dedicated to transforming healthcare experiences and enhancing the lives of our patients through innovative solutions and compassionate care. Our focus is on providing exceptional services that not only improve health outcomes but also foster confidence and well-being among our patients. We aim to create a supportive...

  • Patient Services Representative

    5 days ago

    Tacoma, Washington, United States Pacific Medical Inc. Full time

    Job Opportunity at Pacific Medical Inc.We are seeking a highly skilled and detail-oriented Medical Administrative Assistant to join our team at Pacific Medical Inc. in Tacoma, WA.Job SummaryThe successful candidate will be responsible for providing exceptional customer service to our patients while assuming front desk and administrative responsibilities.Key...

  • Healthcare Patient Coordinator

    2 weeks ago

    Tacoma, Washington, United States Therapeutic Outreach Full time

    About Us:At Therapeutic Outreach, we are dedicated to transforming healthcare experiences and enhancing patient lives through our advanced treatment solutions. Our innovative approaches not only promote health but also elevate confidence and self-worth by providing effective care pathways. These solutions improve communication, comfort, and overall...

  • Patient Care Coordinator

    1 week ago

    Tacoma, Washington, United States Sea Mar Community Health Centers Full time

    Position OverviewSea Mar Community Health Centers is a community-focused organization dedicated to delivering comprehensive health, human, housing, educational, and cultural services, particularly to Latino populations in Washington State. We are committed to serving all individuals without discrimination based on race, ethnicity, immigration status, gender,...

  • Clerk for Patient Appointment Services

    2 weeks ago

    Tacoma, Washington, United States Copper River Management Company Full time

    Copper River Management Company is in search of a Clerk for Patient Appointment Services to manage a variety of responsibilities including confirming beneficiary eligibility via the Defense Enrollment Eligibility Reporting System (DEERS), updating patient information, and coordinating appointments for Military Treatment Facility (MTF) primary or specialty...

  • Clerk for Patient Appointment Services

    7 days ago

    Tacoma, Washington, United States Copper River Management Company Full time

    Copper River Management Company is in search of a Clerk for Patient Appointment Services to perform a variety of essential duties including confirming beneficiary eligibility via the Defense Enrollment Eligibility Reporting System (DEERS), updating patient demographic information, and coordinating appointments for Military Treatment Facility (MTF) primary or...

  • Patient Care Coordinator

    2 weeks ago

    Tacoma, Washington, United States MultiCare Full time

    Welcome to MultiCare, a leader in healthcare services. MultiCare is a prominent healthcare organization dedicated to providing exceptional medical services. With a commitment to quality care, we offer a range of services including primary care, emergency services, inpatient care, outpatient specialty clinics, and advanced neonatal care. Position Overview:...

  • Patient Care Coordinator

    1 week ago

    Tacoma, Washington, United States MultiCare Full time

    Welcome to MultiCare Health System MultiCare is a comprehensive healthcare organization committed to providing exceptional services to our community. Our facilities are equipped with state-of-the-art technology and staffed by dedicated professionals who prioritize patient care. Position Overview: The Health Unit Coordinator (HUC) position is essential in...

  • Patient Care Coordinator

    2 weeks ago

    Tacoma, Washington, United States Indigo Urgent Care Full time

    Category: Nursing Support Employment Type: Full time - Regular Primary Shift: Day At Indigo Urgent Care, we offer a diverse array of fulfilling career paths, opportunities for advancement, secure work environments, and adaptable schedules. Our mission unites us - collaborating and healing for a healthier tomorrow - and we are committed to the health and...

  • Healthcare Patient Coordinator

    2 weeks ago

    Tacoma, Washington, United States Therapeutic Outreach Full time

    About Us:At Therapeutic Outreach, we are dedicated to transforming patient experiences and enhancing well-being through our innovative healthcare solutions. Our services are designed to not only improve health outcomes but also to elevate confidence and self-worth by offering comprehensive support throughout the patient journey. These initiatives aim to...

  • Patient Care Coordinator

    1 week ago

    Tacoma, Washington, United States MultiCare Full time

    Welcome to MultiCare MultiCare is a comprehensive healthcare system dedicated to providing exceptional services to our community. Our facilities are equipped with state-of-the-art technology and staffed by skilled professionals, ensuring high-quality care around the clock. Position Overview: The role of the Health Unit Coordinator (HUC) is essential in...