Clerk for Patient Appointment Services

2 months ago


Tacoma, Washington, United States Copper River Management Company Full time

Copper River Management Company is in search of a Clerk for Patient Appointment Services to manage a variety of responsibilities including confirming beneficiary eligibility via the Defense Enrollment Eligibility Reporting System (DEERS), updating patient information, and coordinating appointments for Military Treatment Facility (MTF) primary or specialty care, in addition to overseeing appointment cancellations and rescheduling.

Key Responsibilities:

  • Initiate outbound communications to arrange specialty appointments and provide surgery reminders
  • Facilitate appointment coordination with other Puget Sound Military Health System (PSMHS) MTFs
  • Manage patient appointment scheduling and cancellations
  • Deliver call routing and documentation services
  • Provide support for Secure Messaging

Qualifications:

  • PROOF OF COVID-19 VACCINATION REQUIRED.
  • Education: High school diploma or GED equivalent
  • Required Skills/Experience: Proficient in Word, Excel, Access, and other software applications, excellent communication and customer service abilities, capability to obtain necessary clearances
  • Preferred Skills/Experience: Background in healthcare administration
  • Training Requirements: Technical training focused on systems architecture, security protocols, and operational procedures
  • Work Hours: Flexible scheduling including weekends and excluding holidays

Compensation: $20.34 per hour

About Copper River Management Company:

As a part of the Copper River Family of Companies, owned by the Native Village of Eyak (NVE), we provide services that support various client missions and participate in the SBA's 8(a) Business Development Program, contributing to the economic growth of NVE.

Copper River's Culture

Our organization promotes a collaborative environment, emphasizing teamwork and the delivery of high-quality services to our clients and the Native Village of Eyak.

Benefits:

  • Comprehensive medical, dental, and vision insurance
  • Options for Flexible Spending Accounts and Health Savings Accounts
  • Retirement 401(k) plan with employer matching
  • Open leave policy, paid holidays, and additional benefits

Note: Benefits are applicable to full-time regular associates at Copper River.



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