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Front Desk Representative

2 months ago

Knoxville, Tennessee, United States Aimbridge Hospitality Full time
Job Summary

As a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our valued guests. This role requires a high level of attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.

Responsibilities
  • Register guests and process check-ins and check-outs in a friendly and efficient manner
  • Respond to guest inquiries and resolve any issues in a timely and professional manner
  • Manage room reservations and ensure accurate and up-to-date information
  • Process payments and handle cash and credit transactions
  • Maintain a clean and organized work area and adhere to hotel standards
Requirements
  • High school diploma or equivalent required; college coursework in a related field is helpful
  • Previous experience in a hotel or related field is preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic arithmetic skills and ability to handle cash and credit transactions
What We Offer

Aimbridge Hospitality offers a competitive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program. We also offer opportunities for professional growth and development.