Fleet Operations Supervisor

1 week ago

Nashville, Tennessee, United States Ryder Full time

Position Overview

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Location: Fully onsite

Schedule: Night shifts

Advance Your Career with Ryder

If you are ready for a rewarding challenge, consider a career with one of the most reputable companies in Logistics, Transportation, Fleet Maintenance, and Supply Chain Services globally.

Role Summary

The Fleet Operations Supervisor is responsible for overseeing the drivers within a designated region. This role focuses on coaching and managing drivers to enhance their performance and safety, ensuring a positive work environment and meeting customer expectations.

Along with a comprehensive benefits package, including a 401(K) Savings Plan with company matching, discounted stock purchase options, and performance-based annual raises, we offer:

  • Extensive training and opportunities for professional growth.
  • Access to regional and local Ryder resources for support.
  • Stability and peace of mind from working with a Fortune 500 company with over 85 years of experience and a workforce of more than 36,000 employees worldwide.
  • 12 weeks of paid maternity leave.
  • An additional day of Paid Time Off for Military Veterans.

We seek candidates who demonstrate creativity, agility, and exceptional customer service skills. If you have a strong work ethic and a desire to advance your career, we encourage you to explore this opportunity.

You MUST be committed to our core values: Trust, Innovation, Expertise, Collaboration, and Safety. Embracing technology as part of your daily routine is essential.

As a representative of the Ryder organization, your experience and education should align with the requirements and responsibilities outlined below.

Key Responsibilities

  • Manage daily operations of the drivers.
  • Facilitate effective communication with drivers through phone and system messages, fostering a positive atmosphere to enhance driver engagement and reduce turnover.
  • Monitor driver detention time.
  • Review Lytx events and provide coaching to drivers, documenting behaviors as necessary.
  • Address HOS violations in Geotab and coach drivers accordingly.
  • Track driver attendance, pay, and status in the management system.
  • Provide ongoing leadership to ensure excellent customer service and achievement of KPIs.
  • Collaborate with company stakeholders to develop innovative solutions for driver retention.
  • Oversee driver payroll and ensure quality home time for drivers.
  • Ensure compliance in driver training.

Additional Duties

  • Perform other assigned tasks as needed.

Skills and Qualifications

  • Ability to make timely decisions.
  • Strong oral and written communication skills.
  • Capability to build and maintain professional relationships across all organizational levels.
  • Ability to work independently and collaboratively.
  • Flexibility and self-motivation to thrive in a fast-paced environment.
  • Excellent organizational and time management skills.
  • Detail-oriented with strong follow-up practices.
  • Leadership capabilities and employee coaching skills.
  • Creative problem-solving abilities.
  • Proficiency in MS Office (Word, Excel, PowerPoint, and Access) is essential.
  • Advanced knowledge of the logistics industry.
  • Understanding of local and federal regulations related to customer/company operations.
  • Intermediate knowledge of Supply Chain Management components.

Qualifications

  • High School diploma/GED required.
  • Bachelor's degree preferred in Business, Logistics, or Supply Chain.
  • Two (2) years or more of relevant experience in supply chain, logistics, or a related field preferred.
  • Two (2) years or more of direct supervisory or leadership experience required.
  • Advanced proficiency in MS Office (Word, Excel, PowerPoint, and Access) required.
  • Advanced knowledge of the logistics industry required.
  • Understanding of local and federal regulations required.
  • Intermediate knowledge of Supply Chain Management components required.

At Ryder, our team is passionate about their work, the products we deliver, and the customers we serve. If you are looking for a workplace that values collaboration, innovation, and dedication, consider a career with us.

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