Vice President of Sales and Customer Service

2 days ago


Atlanta, Georgia, United States CRH Full time
About the Role

We are seeking a highly motivated and results-driven Commercial Vice President to lead our sales, customer service, pricing, and national account teams in North America.

This critical role will report directly to the Regional President and serve as a strategic thought partner for the entire management team, driving expansion of North American sales channels.

Key Responsibilities
  • Provide direction and leadership to the sales team
  • Set the selling and go-to-market strategy for North America
  • Work with sales managers to create annual sales execution plans for all sales representatives
  • Ensure the team meets or exceeds targets and sales goals
  • Develop and direct sales staff to establish new customers, increase sales, and improve overall customer satisfaction
  • Work closely with senior leadership to drive the overall business forward
  • Create and deliver an accurate sales budget year over year
  • Provide monthly, quarterly, and annual sales reporting, identifying trends, areas for improvement, and health in the business
  • Analyze financial information and market intelligence to develop strategic pricing and growth plans
  • Assign responsibilities, manage, train, and coach the team to achieve sales goals
  • Develop and maintain high-level relationships with key customer accounts
  • Recommend and implement strategies for market growth
Requirements
  • Able to travel up to 70% of the time
  • Bachelor's or advanced degree in management, sales, marketing, client services, or equivalent in training, education, or experience in a related field or function
  • 10+ years' experience in a senior-level sales leadership role
  • Must possess a strong track record of proven leadership of high-performing teams in sales and customer service
  • Must be familiar with residential, commercial, and retail distribution channels
  • Prior experience with selling through third-party distributors and direct to OEMs
  • Prior experience with target price setting, tracking, controls, and governance
  • Prior experience leading sales teams through change is considered an asset
About CRH

CRH has a long and proud heritage.

We are a collection of hundreds of family businesses, regional companies, and large enterprises that together form the CRH family.

CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.



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