Retail Sales Specialist
1 day ago
About the Role:
We are seeking a highly skilled and customer-focused Retail Sales Specialist to join our team at Staples. As a Retail Sales Specialist, you will play a key role in helping our customers and store succeed by providing exceptional customer service and solutions to customers' print needs.
Key Responsibilities:
- Greet customers as they enter the Print Solutions department and respond quickly and attentively to their needs.
- Ask open-ended questions to build relationships and understand customers' copy and print marketing needs.
- Use order intake tools to capture project information and offer an appropriate total print solution.
- Assist customers with tasks in the self-service area utilizing the copy machines and PC rentals.
- Ask qualifying questions during consultation to generate potential leads.
- Assist customers with their shipping needs and be flexible to perform other duties as assigned.
Requirements:
- Able to work a flexible schedule (including nights and/or weekends).
- Able to work with many customers to provide a total solution.
- Attention to detail and keen eye to notice quality issues.
- Basic computer skills to open, save, and send electronic files, email, and use Microsoft Word (or similar programs).
- Ability to lift and move supplies in the 10-50 pound range, stand, and walk continuously.
About Staples:
Staples is a leading provider of office supplies and services. We are committed to helping our customers and community discover innovative products, services, and inspiration that unlock what's possible, while empowering our employees to unlock their potential.
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