Retail Sales Specialist

3 days ago


Green Bay, Wisconsin, United States Asurion Full time
About the Role

As a Retail Sales Technician at Asurion, you will play a critical role in delivering exceptional customer experiences and driving sales growth in our retail stores. If you're passionate about helping people repair and get the most out of their tech devices, this is an exciting opportunity to join our team.

Key Responsibilities
  • Provide technical expertise and troubleshoot customer electronic devices
  • Enhance customer experience through our 'serve, solve, and sell' method, promoting our Asurion Connected Home product
  • Be the face of Asurion, delivering award-winning, personalized customer experiences
  • Achieve sales goals and efficiently multitask in a dynamic retail environment
  • Partner with cross-functional teams to deliver programs and provide feedback
  • Self-manage and set priorities to contribute to the success of the business
Requirements
  • 1+ years of customer service/retail sales experience
  • 6+ months of experience with product service support or electronics troubleshooting (preferred)
  • Basic knowledge of mobile devices and operating systems
  • Ability to work a flexible retail schedule
  • A passing background check (criminal and drug test)
  • Demonstrated ability to multitask efficiently in a fast-paced environment
  • Basic knowledge of Microsoft Office
What We Offer
  • Ongoing training to grow your skills and career
  • Competitive hourly pay and benefits
  • Career growth opportunities based on your interests
  • Skills development and hands-on training
  • And more Asurion offers a wide range of perks and benefits for mental, physical, and financial health


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