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Retail Sales Specialist
2 months ago
As a Retail Sales Technician at Asurion
We are seeking a highly skilled and customer-focused individual to join our team as a Retail Sales Technician. In this role, you will provide technical expertise and exceptional customer service to our clients, troubleshooting and repairing electronic devices, and promoting our Asurion Connected Home product.
Key Responsibilities- Technical Support
- Provide technical assistance to customers, troubleshooting and repairing electronic devices
- Stay up-to-date with the latest technology and product knowledge
- Customer Service
- Deliver award-winning, personalized customer experiences
- Enhance customer satisfaction through our 'serve, solve, and sell' method
- Sales and Upselling
- Upsell Asurion product and achieve sales goals
- Contribute to market and store location needs
- Team Collaboration
- Efficiently multitask in a dynamic retail environment
- Self-manage and set priorities
- Experience
- 1+ years of customer service/retail sales experience
- 6+ months of experience with product service support or electronics troubleshooting (preferred)
- Skills
- Basic knowledge of mobile devices and operating systems
- Ability to work a flexible retail schedule
- Demonstrated ability to multitask efficiently in a fast-paced environment
- Education
- High school diploma or equivalent required
- Competitive Compensation
- Starting pay at $17.00 per hour
- Unlimited monthly bonus potential for great sales
- Benefits
- Competitive hourly pay and benefits
- Career growth opportunities based on your interests
Asurion is the world's leading tech care company, eliminating the fears and frustrations associated with technology, to ensure our nearly 300 million customers get the most out of their devices, appliances, and connections.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
