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Clinical Referral Coordinator

2 months ago

Rancho Mirage, California, United States Eisenhower Health Full time
Job Summary

Eisenhower Health is seeking a highly organized and detail-oriented Referral Coordinator to join our team. The successful candidate will be responsible for coordinating patient care, managing referral work queues, and ensuring seamless communication between clinics and departments.

Key Responsibilities
  • Manage clinic EMR referral work queues to facilitate timely referrals
  • Ensure accurate and complete patient documentation is transmitted to external referrals
  • Coordinate patient appointments and maintain open communication with clinics and departments
  • Verify accurate and complete patient, guarantor, and insurance carrier information for proper billing and follow-up
  • Prepare patient charts timely and accurately, gathering reports and coordinating orders for films, labs, and other studies
  • Answer patient questions and requests in a timely and professional manner
  • Cover front desk duties as needed, including answering phones, retrieving voicemail messages, and returning calls
  • Maximize use of free time to clean and stock rooms, copy documents, and file
  • Collaborate with physicians to obtain medical history and assist with preparation and diagnostic testing
Requirements
  • Previous experience in a medical office setting
  • Medical Assistant Certificate or medical terminology preferred
  • College courses preferred