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Service Coordinator

1 month ago

Houston, Texas, United States Abstrakt Marketing Group LLC Full time
Job Summary

Gregory-Edwards, Inc. is seeking a highly organized and detail-oriented Service Coordinator to join their team. The successful candidate will be responsible for coordinating with Service Managers to assign field personnel for service calls, start-ups, and warranty jobs. This is a full-time, direct placement opportunity with a competitive salary range of $35,000 to $45,000 per year.

Key Responsibilities
  • Coordinate with Service Managers to assign field personnel for service calls, start-ups, and warranty jobs.
  • Create Work Orders and Purchase Orders for Service operations.
  • Coordinate the assignment of field personnel to perform preventive maintenance and fixed-price repairs.
  • Maintain calendar for PMs, OnCall & Vacation Requests.
  • Prepare Time Sheets for weekly review & Wednesday payroll.
  • Order materials and coordinate deliveries of parts for maintenance and service calls as needed.
  • Review daily Work Order assignments for completion and billable status.
  • Create Work Order folders for review and Invoicing.
  • Assemble weekly reports for Service Meeting Review.
  • Maintain/Manage information for reporting of State/Federal regulated materials, such as Refrigerant.
  • Maintain/Manage database of customers/vendors.
  • Maintain/Manage database for GPS System, vehicle repair and mileage as needed.
  • Accept and perform special assignments as required.
  • Review of compensation and duties will be held after three months from date of hire.

Requirements
  • Bachelor's degree in business or related field preferred.
  • At least 3 years of experience in service coordination or customer service.
  • Proficiency in Microsoft Office.