Sales Support Specialist

2 weeks ago


Ontario, California, United States GreenCoast Hydroponics powered by HydroBuilder Holdings Full time
Job Description

Position Overview:

GreenCoast Hydroponics, powered by HydroBuilder Holdings, is a leading provider of hydroponic and indoor gardening solutions. We are dedicated to delivering high-quality products and expert advice while fostering strong connections with our community of gardening enthusiasts. As we grow, we are seeking a motivated and knowledgeable Sales Coordinator to enhance our customer experience.

Key Responsibilities:

  • Utilize your expertise to drive sales by assisting customers in selecting the ideal hydroponic systems and products tailored to their requirements.
  • Provide outstanding customer service by welcoming customers, understanding their needs, and offering personalized solutions to build lasting relationships.
  • Stay informed about the latest innovations and trends in hydroponics, sharing your knowledge with customers and mentoring junior staff.
  • Support inventory management, restocking, and maintaining an organized and visually appealing store environment.
  • Lead by example, offering guidance to junior sales associates and contributing to a positive, collaborative workplace.
  • Engage in in-store events, workshops, and promotional activities to enhance customer interaction and boost sales.

Qualifications:

  • Demonstrated experience in retail sales, ideally within the hydroponic or gardening sector.
  • Strong understanding of hydroponic systems, indoor gardening, and related products.
  • Exceptional communication and interpersonal abilities.
  • Capability to work independently as well as collaboratively within a team.
  • Excellent organizational skills and meticulous attention to detail.
  • A genuine passion for gardening and sustainability.
  • Flexibility to work varied hours, including weekends.

What We Offer:

  • Competitive starting pay based on experience
  • Comprehensive health insurance options
  • Dental and vision insurance
  • Life insurance coverage
  • 401k plan with company matching up to 4%, eligible after one year of full-time service
  • Paid time off and sick leave
  • Health savings account
  • Parental leave
  • Support for professional development
  • Employee assistance program


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