Automotive Sales Support Specialist

2 months ago


Ontario, California, United States Mercedes-Benz of Ontario Full time
Position Overview

Join our esteemed team at Mercedes-Benz of Ontario as we seek a dedicated Automotive Sales Support Specialist. This role is pivotal in assisting our senior sales professionals in showcasing our premium vehicles and facilitating the sales journey for our valued customers.

The Automotive Sales Support Specialist plays a crucial role in enhancing the customer experience by providing essential information and ensuring a seamless transition during the vehicle delivery process. Ideal candidates will possess a friendly demeanor, a proactive attitude, and a strong commitment to teamwork, all while upholding a positive work environment.

Key Responsibilities

  • Professionally engage with incoming sales inquiries.
  • Guide customers in selecting the right vehicle, leveraging extensive product knowledge to maximize customer satisfaction.
  • Assist customers in navigating product options.
  • Uphold high standards of customer service and client retention by promptly addressing and resolving any customer issues, ensuring a memorable experience.

Required Qualifications

  • High School Diploma or equivalent educational background.
  • Prior experience in a similar support role is advantageous.
  • Familiarity with Customer Relationship Management (CRM) systems is preferred.
  • Possession of a valid in-state driver's license with a clean driving record.

Employee Benefits

  • Comprehensive health insurance plans.
  • Dental and vision coverage.
  • Generous paid time off policy.
  • 401(k) retirement plan with matching contributions.
  • Flexible spending accounts.
  • Support for professional development.
  • Life and disability insurance options.
  • Employee assistance programs.

Compensation: $18 per hour

At Mercedes-Benz of Ontario, we are committed to attracting and retaining top talent by fostering a work environment that encourages productivity, creativity, and personal growth. Our team is the driving force behind the Fletcher Jones brand, propelling our success forward.

We are an Equal Opportunity Employer.

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