Program Management Analyst

2 weeks ago

Houston, Texas, United States The Ladders Full time
OVERVIEW:

The Strategy & Affiliates Relations Group at The Ladders is responsible for overseeing service delivery and managing programs related to transformative corporate initiatives.

The selected candidate will be expected to demonstrate expertise in identifying solutions that align with corporate goals while effectively supporting comprehensive customer relationships.

SCOPE:

Under the general supervision of a department head or as part of a planning and programs analysis team, the incumbent will be tasked with developing data, preparing strategic documents, conducting research, and generating insightful reports on study outcomes. Responsibilities will also include devising solutions for complex issues, with a focus on budgets, accountability, performance metrics, cost management, and the administration of contracts, recruitment, and employee-related matters. The incumbent will prepare special reports and analyses as required.

May provide guidance to clerical and administrative personnel. The role involves receiving direction from senior analysts or department heads, with supervision typically limited to overarching objectives.

PRINCIPAL DUTIES:
  • Manage daily operations of business enhancement initiatives and customer satisfaction assessments to ensure that established KPIs are achieved.
  • Collaborate with various departments to uncover new opportunities for service delivery and partnerships.
  • Prepare management briefs or reports as requested by executive leadership.
  • Contribute to the development or revision of company processes and procedures.
  • Exhibit the ability to perform under pressure and meet tight deadlines in a fast-paced business environment.
MINIMUM REQUIREMENTS:
  • Bachelor's Degree in Mathematics, Statistics, Economics, Business Administration, Accounting, Financial Management, or a closely related field.
  • A minimum of four (4) years of diversified experience in accounting, budget preparation, cost management, project oversight, or related fields. At least two (2) years of experience within a corporate environment is highly desirable.
  • Proficient communication skills in English, both written and verbal, are essential for performing the job effectively.
  • Familiarity with a variety of statistical and financial analytical tools, along with a solid understanding of economics, technology, and accounting principles. Knowledge of corporate planning, budgeting, accounting, personnel administration, and cost control activities is highly advantageous. Strong work ethic and adherence to company policies and business etiquette are expected.
BUSINESS CONTACTS:
  • Engage with departments such as IT, Contracting, Accounting, Human Resources, and Facilities for reporting needs, information exchange, or problem resolution.
  • Regular interactions with Division Heads, supervisory personnel, and departmental staff to gather information, review plans, and coordinate ongoing efforts.
WORK ENVIRONMENT & PHYSICAL ACTIVITY:
  • Utilize standard office equipment, including personal computers, calculators, telephones, fax machines, and copy machines.
  • Read and interpret published, handwritten, and typed materials, as well as company forms and computer printouts.
  • Demonstrate proficiency in word processing, spreadsheet, and database functions within a Windows environment.
  • Travel to meetings and seminars as required.
  • The role typically involves standard physical demands associated with an office environment, performed in a well-lit, air-conditioned office building that complies with safety and accessibility standards.

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