Head of Operational Excellence
2 weeks ago
We are looking for an energetic and strategic leader to fill the role of Director of Operations. This key position involves managing operational systems and processes, as well as recruiting and mentoring team members to uphold exceptional customer service standards. The successful candidate will possess outstanding communication abilities, a keen eye for detail, and a commitment to service excellence.
Key Responsibilities:- Recruit, train, and nurture team talent
- Develop and oversee systems for lead generation, database management, and administrative support
- Address customer inquiries and resolve complaints
- Maintain client database and generate sales analytics
- Organize seminars, events, and team-building activities
- Proficient in Microsoft Office and Google Workspace
- Exceptional communication skills
- Background in real estate sales and customer service
- Trustworthy with sensitive information
- Service-oriented and growth-focused mindset
- Familiarity with social media platforms
- Minimum of 2 years in service and management roles
- At least 2 years of administrative experience
- Bachelor's degree is preferred
- Real estate license is a plus
About Premier Home Advisors
At Premier Home Advisors, we strive to empower and connect communities through real estate, education, and service. Our team of seasoned professionals offers expert guidance to assist clients in making informed decisions regarding their real estate transactions. Join us in our dedication to achieving outstanding results for our clients.
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