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Sales and Marketing Director

2 months ago

Philadelphia, Pennsylvania, United States Hard Rock International Full time
Job Title: Sales and Marketing Manager

Hard Rock Cafe is seeking a highly motivated and experienced Sales and Marketing Manager to join our team. As a key member of our senior leadership team, you will be responsible for directing Cafe sales and marketing efforts that align with our overall operating strategy.

Key Responsibilities:

  • Develop and execute marketing initiatives to drive sales growth and increase brand awareness.
  • Manage marketing expenses and budget to ensure alignment with business objectives.
  • Partner with cross-functional teams to support the execution of all systems and processes.
  • Market a multi-product business line to diverse guest profiles.
  • Foster a customer-centric environment that prioritizes guest satisfaction.
  • Execute established standards for guest satisfaction and remain an objective observer of service standards.
  • Develop and execute meetings and events that exceed client expectations.
  • Attract and retain top talent and develop career paths for team members.
  • Develop and implement learning and developmental programs to drive continuous improvement and employee retention.

Requirements:

  • 5+ years of experience in sales and marketing, preferably in a hospitality setting.
  • Experience with CRM platforms and social media marketing.
  • Background in music industry a plus.
  • Excellent verbal and written communication skills.
  • Ability to learn and bring innovative ideas to the team.

What We Offer:

  • Competitive compensation package, including uncapped sales commission.
  • Stretch goal quarterly bonus.
  • Industry-related membership fees covered.
  • Continued sales training with recognized training organizations.

About Us:

Hard Rock International is a global leader in the hospitality industry, known for its iconic brand and commitment to delivering exceptional guest experiences.