Operations and Programs Administrative Coordinator

2 weeks ago

New York, New York, United States Clinton Housing Development Company Full time
Job Overview

Position Summary

The Operations and Programs Administrative Coordinator plays a crucial role in providing comprehensive administrative assistance to the Directors of Operations and Programs and Planning. This position is responsible for facilitating communication with both internal and external stakeholders, managing the Directors' schedules, and overseeing all forms of correspondence. The Coordinator will also engage in various projects as directed by the Directors.

Key Responsibilities

  • Achieve proficiency in all relevant organizational systems and applications
  • Oversee the Directors' calendars, including scheduling appointments and organizing meetings
  • Screen and direct all incoming phone calls for timely responses
  • Maintain a detailed phone log
  • Assess and prioritize incoming correspondence, both physical and digital
  • Draft, prepare, and revise documents for public presentations
  • Generate and maintain reports issued by the Directors
  • Catalog and manage outgoing correspondence
  • Communicate with vendors, contractors, and tenants on behalf of the Directors as necessary
  • Serve as a liaison between the Directors and other staff members
  • Utilize property management and project management systems as required
  • Maintain an onsite presence at residential properties as directed
  • Coordinate occupancy activities, including unit transfers and community rental initiatives
  • Provide backup support for the Main Office Receptionist during breaks and absences
  • Participate in special projects as assigned
  • Offer organizational support as needed

Qualifications and Skills

  • Bachelor's degree or equivalent experience
  • A minimum of 3 years of experience in administrative support
  • Experience in affordable housing, property management, or a related field is preferred
  • Strong administrative skills with exceptional attention to detail
  • Ability to work independently on tasks with tight deadlines
  • Proficient in technology, including MS Office, with strong skills in Word, PowerPoint, and Excel
  • Familiarity with maintenance management software is preferred
  • Knowledge of property management software is a plus
  • Excellent organizational abilities
  • Strong written and verbal communication skills
  • Capability to manage competing priorities
  • Aptitude for taking direction from multiple team members
  • Experience working with diverse populations
  • Spanish language skills are a plus

Reporting Structure

This position reports to the Directors of Operations and Programs and Planning.

About the Company

Clinton Housing Development Company (CHDC) is dedicated to fostering community by developing and preserving high-quality, permanently affordable housing in the Clinton/Hell's Kitchen and Chelsea neighborhoods of Manhattan. We integrate community, cultural, and green spaces into our developments and provide consulting services for broader community initiatives. Our collaborations with neighborhood and citywide stakeholders in both public and private sectors promote diversity and economic integration, honoring the people, history, and character of the community.

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