Content Strategy Specialist
1 week ago
Onward Search is a premier staffing and talent solutions firm dedicated to connecting professionals with leading organizations. We are currently seeking a Digital Content Strategist for a prominent financial services client. The company fosters a culture that prioritizes professional growth, empowering employees to thrive, while maintaining open communication to ensure all voices are valued.
In this role, you will be part of the Content team, tasked with designing and implementing content strategies that adhere to industry standards and meet project requirements, including business goals, user needs, compliance guidelines, and deadlines. This position is a 6-month contract with potential for extension and possible conversion to a permanent role. The position operates in a hybrid model, requiring on-site presence 3 days a week.
Key Responsibilities:
- Design and implement content strategies that align with industry standards and fulfill project requirements, including business goals, user needs, compliance guidelines, and deadlines.
- Communicate and uphold quality standards within the Design team through effective creative direction and constructive feedback.
- Oversee the structural design of platform and product experiences, including navigation, labeling, and user flow. Develop metadata to enhance search and browsing capabilities, integrating with broader navigation and data metrics.
- Deliver content components, such as user interface language and product education, across the CRM platform.
- Utilize various data sources, including research findings and analytics, to identify and address user pain points and measure impact.
- Contribute to and utilize content systems, including standards, voice and tone guidelines, messaging frameworks, and accessibility resources.
- Present work and articulate content decisions to senior design leadership.
- Ensure compliance with content governance and approval processes.
- Collaborate with the company-wide content design team to enhance user experience and maintain consistency across channels and experiences.
Qualifications:
- 5+ years of relevant experience.
- Proficient in managing customer-facing content, UX, and UI through ticketing systems.
- Handle content modifications such as disclaimers and design file updates, primarily through ticket management.
- Create new content and revise existing content.
- Define content logic, advocate for decisions to stakeholders, and contribute strategically to new features and content design.
- Approximately 60% of the role will focus on tactical responsibilities, while 40% will involve strategic project planning and collaboration with partners to implement ideas.
- The candidate must proactively communicate with project teams to align deliverables with project timelines.
Benefits:
- Medical, Dental, and Vision Insurance
- Life Insurance
- 401k Program
- Commuter Benefit
- eLearning Opportunities
- Education Reimbursement
- Ongoing Training & Development
- *Eligibility for benefits requires working over 30 hours per week and a minimum assignment length of 10 weeks.
To explore this Digital Content Strategist opportunity further, please apply. Our recruitment team will guide you through the interview process and advocate on your behalf.
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Content Strategy Specialist
1 week ago
Dallas, Texas, United States Onward Search Full timeOnward Search is a leading staffing and talent solutions firm dedicated to connecting professionals with premier opportunities at top-tier organizations. We are seeking a Content Strategy Specialist for a prominent financial services corporation. The company fosters a culture of professional growth, encouraging employees to thrive, while maintaining open...
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Dallas, Texas, United States Onward Search Full timeOnward Search is a specialized staffing and talent solutions firm dedicated to connecting professionals with premier opportunities at leading organizations. We are seeking a Content Strategy Specialist for a top-tier financial services organization. The company culture emphasizes professional growth, fostering an environment where employees can thrive, and...
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