Desktop Support Specialist

4 weeks ago


Lincoln, Nebraska, United States Murtech Full time
Job Summary

Murtech is seeking a skilled Desktop Support Technician to provide technical assistance and support to our users. The ideal candidate will have excellent problem-solving skills, a strong understanding of computer hardware and software, and the ability to work effectively in a team environment.

Key Responsibilities
  • Provide technical support for desktops, laptops, and mobile devices
  • Troubleshoot and resolve hardware and software issues
  • Install and configure software and hardware
  • Assist with the design, build, and deployment of corporate PC images
  • Provide training and support for office productivity tools
  • Act as a second-level support resource for remote sites
Requirements
  • 2-3 years of experience in IT technical support
  • Excellent problem-solving skills
  • Excellent customer relationship skills
  • General knowledge of TCP/IP networks


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