Senior IT Support Specialist

5 days ago


Lincoln, Nebraska, United States TeamLogic IT, Lincoln, NE Full time
Job Summary

We are seeking a highly skilled and experienced IT Support Specialist to join our team at TeamLogic IT in Lincoln, NE. As a key member of our technical team, you will be responsible for providing top-notch support to our clients, ensuring their IT systems are running smoothly and efficiently.

Key Responsibilities
  • Provide timely and effective support to clients via phone, email, and remote access tools.
  • Install, configure, and troubleshoot hardware and software components, including desktops, laptops, servers, and network devices.
  • Perform routine maintenance tasks, such as checking and cleaning workstations, printers, and peripherals.
  • Collaborate with the sales team to provide pre-sales and post-sales support, including site surveys, proposals, and presentations.
  • Stay up-to-date with the latest technologies and best practices in the IT industry.
Requirements
  • College diploma or university degree in Computer Science or a related field.
  • 5+ years of experience in IT support and maintenance.
  • Strong knowledge of desktop and server operating systems, including Windows and Linux.
  • Experience with network and server administration, including Active Directory, DNS, DHCP, and firewall configuration.
  • Excellent communication and problem-solving skills.


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