Retail Department Coordinator
4 weeks ago
At Marshalls, we're reinventing retail and helping people discover that next find that's going to be their new signature look. As a Retail Department Coordinator, you'll play a key role in creating an exceptional customer experience and driving sales growth.
Key Responsibilities:- Lead a team of Associates to provide prompt, courteous customer service and promote loyalty programs.
- Train and mentor Associates on front-end principles, including personalizing the customer experience and promoting credit and loyalty programs.
- Assign registers, support and respond to POS coverage needs, and coordinate breaks for all Associates.
- Address customer concerns and issues promptly, ensuring a positive customer experience.
- Ensure Associates execute tasks and activities according to store plan; prioritize as needed.
- Communicate accurately and effectively with management and Associates when setting and addressing priorities; provide progress updates.
- Provide and accept recognition and constructive feedback.
- Partner with Management on Associate training needs to increase effectiveness.
- Ensure adherence to all labor laws, policies, and procedures.
- Available to work flexible schedule, including nights and weekends.
- Strong understanding of merchandising techniques.
- Capable of multi-tasking.
- Strong communication and organizational skills with attention to detail.
- Able to respond appropriately to changes in direction or unexpected situations.
- Team player, working effectively with peers and supervisors.
- Able to train others.
- 1 year retail and 6 months of leadership experience.
Marshalls offers a range of benefits, including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more. Those who meet service or hours requirements are also eligible for 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, and adoption assistance.
This position has a starting pay range of $15.35 to $15.85 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Applicants with arrest or conviction records will be considered for employment.
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