Area Property Management Director

1 week ago

San Jose, California, United States Charities Housing Full time
Job Overview

POSITION: Regional Portfolio Manager

COMPENSATION: $95,000 - $110,000 DOE + Benefits including health, dental, vision, FSA, EAP, life insurance (LTD), 401(k), paid sick leave, vacation, and holidays.


Charities Housing is dedicated to the development, ownership, and management of high-quality affordable housing for individuals and families with extremely low and very low incomes, as well as those in our community with special needs. For nearly three decades, we have promoted the highest standards of human dignity through enhanced property management services and structured resident engagement. Our organizational culture fosters respect, diversity, and empowerment, valuing a healthy work-life balance while encouraging proactive communication and initiative. We prioritize growth, mentorship, and training for our team members, embracing creativity and maintaining our entrepreneurial spirit as we expand. We believe in hard work complemented by enjoyment and recognition of our achievements. Our collaborative approach includes monthly team meetings to share updates and insights, ensuring connectivity and mutual learning.


This position includes a 4% sign-on bonus based on annual salary for new hires.


POSITION DESCRIPTION: Reporting to the Director of Property Management, the Regional Portfolio Manager oversees the operations of a designated group of properties within the Charities Housing portfolio. This role is pivotal in ensuring strong financial performance, regulatory compliance, and the physical upkeep of each property, while also developing a competent and qualified management team.


KEY RESPONSIBILITIES:

  • Ensure efficient and cost-effective property operations by maintaining occupancy levels and adhering to budgetary constraints.
  • Lead a team of full-time employees at assigned sites (number of employees and sites to be determined).
  • Monitor monthly financial performance to ensure financial objectives and budgets are achieved, including oversight of accounts receivable, property cash flow, rent adjustments, and reserve allocations.
  • Maintain knowledge of Tax Credit compliance standards, ensuring accuracy and completeness of files, and responding to audits and findings.
  • Streamline site and property office procedures for efficiency and automation where feasible.
  • Ensure property files are well-maintained and organized.
  • Guarantee adherence to company policies and procedures regarding funding and lender agreements by property management staff.
  • Prepare for site audits and inspections as necessary.
  • Process evictions in accordance with regulatory and fair housing guidelines.
  • Evaluate competitive bids for services and repairs.
  • May require court appearances for eviction proceedings.
  • Approve site expenditures in line with company policy.
  • Perform additional duties as assigned.

ADMINISTRATIVE & FINANCIAL DUTIES:

  • Ensure proper certification and recertification processes at properties.
  • Maintain accurate and up-to-date records in YARDI regarding vacancies, on-notice tenants, and new move-ins.
  • Facilitate timely rent collection across all properties.
  • Review and submit Security Deposit Refunds to bookkeeping for all properties.
  • Prepare written reports for the Board regarding properties in the portfolio and attend Asset Committee and Board meetings as needed.
  • Monitor and propose expenditures for the Reserve for Replacement Schedule for each property.
  • Collect, review, and prepare weekly operational reports from all properties.
  • Develop and maintain disaster recovery plans for each property.
  • Collaborate with the Director of Property Management and other regional managers to ensure a 24-hour emergency response system for the portfolio.
  • Ensure compliance with Fair Housing laws, including handling Reasonable Accommodation requests.
  • Review Lease Violation Notices and approve all termination notices.
  • Timely refer any legal matters to legal counsel.

EDUCATION & EXPERIENCE REQUIRED:

  • Bachelor's degree preferred.
  • Current Certified Occupancy Specialist (COS) certification desired.
  • Tax Credit Certification.
  • In-depth knowledge of Tax Credit regulations and current HUD guidelines preferred.
  • Prior supervisory experience is essential.
  • Understanding of property maintenance functions and prioritization.
  • Experience in on-site property management and lease-up processes.
  • Minimum of two years' experience in an office environment with demonstrated decision-making skills.
  • Intermediate proficiency in MS Word and Excel.
  • Experience working with social service providers and/or at-risk populations is preferred.

The above description outlines the general nature and level of work performed by individuals in this role. It is not intended to be an exhaustive list of all duties and responsibilities. The order of duties and responsibilities is not significant.

Charities Housing is an equal opportunity employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status, or any other classification protected by state or federal law. If you require assistance or a reasonable accommodation during the application process due to a disability, please request it. Charities Housing is pleased to provide such assistance, and no applicant will be penalized for making such a request.


Principals only. No calls please. Only qualified candidates will be contacted at the sole discretion of Charities Housing.


No relocation benefits will be provided.

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