Senior Enterprise Solutions Architect

2 weeks ago

Austin, Texas, United States Electronic Arts Full time

Requisition Number:
183984

Position Title:
Senior IT Specialist II

External Description:

Position Title:
Senior Enterprise Solutions Architect

***Open to Remote

Description/Background
What does the EA IT Employee Experience Engineering Team do?
Electronic Arts stands as a global frontrunner in digital interactive entertainment. The Company’s gaming franchises are available as both packaged products and online services accessible through Internet-connected consoles, personal computers, mobile devices, and tablets. With over 300 million registered players, EA operates in 75 countries.

Our team, the Employee Experience group, is a newly established central technology unit responsible for the design, development, and maintenance of application and data services, along with enterprise mobile applications that support all employees at EA. Our mission is to deliver high-quality services and mobile solutions that empower every EA employee to excel in their roles and contribute to EA's vision of creating the world's greatest games.

What will you be doing?
We are seeking a Senior Enterprise Solutions Architect within the Employee Experience team. This individual will become part of an elite, global group of product managers and development teams dedicated to providing technological solutions for EA employees. Their goal is to enhance the employee experience by comprehending how EA employees operate, enabling them to deliver optimal technical solutions.

As a Senior Enterprise Solutions Architect at Electronic Arts' Employee Experience team, you will lead the design and implementation of solutions within ServiceNow that elevate the employee experience across the organization. Your responsibilities will encompass strategic planning, system architecture design, and the integration of ServiceNow with other enterprise systems. You will work closely with engineers, QA, dev-ops, and architecture teams to create seamless, scalable, and efficient processes that support Electronic Arts' dynamic and innovative culture.

Key Responsibilities:

  • Strategic Planning and Implementation: Spearhead the development of the ServiceNow strategy, ensuring alignment with overall business objectives and Employee Experience goals. Plan and implement new ServiceNow modules and features to boost employee productivity and satisfaction.
  • Architecture Design and Development: Oversee the design of the overall ServiceNow architecture, emphasizing scalability, reliability, and optimal performance. Maintain a secure, streamlined, and user-friendly platform that supports various employee experience initiatives, particularly with IT Service Management Tools.
  • Integration and Automation: Manage the integration of ServiceNow with other enterprise systems and third-party applications to ensure a cohesive and efficient employee experience. Automate processes within ServiceNow to minimize manual efforts and enhance accuracy.
  • Customization and Innovation: Tailor ServiceNow applications and workflows to meet specific business needs. Stay informed about ServiceNow developments and trends, proposing innovative solutions that can further enhance the employee experience.
  • Collaboration and Leadership: Collaborate with stakeholders across the organization to identify and address ServiceNow-related requirements. Lead cross-functional teams in the successful execution of ServiceNow projects, ensuring effective communication and collaboration.
  • Process and Standards: Ensure the reliability and stability of ServiceNow solutions by establishing best practices and standards. Monitor system performance, conducting regular reviews and maintenance to promptly address any issues.
  • Training and Support: Provide ongoing support and expert guidance to ensure effective use and optimization of the platform. Communicate with stakeholders to ensure a clear understanding of necessary platform utilization.

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
  • Demonstrated experience as an Enterprise Solutions Architect or in a similar capacity, with a robust understanding of ServiceNow capabilities and best practices.
  • Exceptional technical skills, including proficiency in JavaScript, HTML, CSS, and REST/SOAP web services.
  • Strong strategic thinking and problem-solving abilities, committed to enhancing the employee experience through innovative technology solutions.
  • Excellent communication and leadership skills, with the capacity to collaborate effectively across diverse teams and organizational levels.

US COMPENSATION AND BENEFITS
The base salary ranges listed below are for the defined geographic market pay zones in these states.

If you reside outside of these locations, a recruiter will advise on the base salary range and benefits for your specific location.

EA has listed the base salary ranges it in good faith expects to pay applicants for this role in the locations listed, as of the time of this posting.

Salary offered will be determined based on numerous relevant business and candidate factors including, for example, education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs.


BASE SALARY RANGES

  • California (depending on location e.g. Los Angeles vs. Sacramento):
    o $138,200 - $219,000 USD Annually
  • New York (depending on location e.g. Manhattan vs. Buffalo):
    o $136,600 - $219,000 USD Annually
  • Jersey City, NJ :
    o $171,100 - $219,000 USD Annually
  • Colorado (depending on location e.g. Denver vs. Colorado Springs):
    o $153,100 - $206,200 USD Annually
  • Washington (depending on location e.g. Seattle vs. Spokane):
    o $136,600 - $202,300 USD Annually

Base salary is just one part of the overall compensation at EA.

We also offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees.

Certain roles may also be eligible for bonus and equity.

Company Profile:
We are a global team of creators, storytellers, technologists, experience originators, innovators, and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:
About Electronic Arts Everything we do is designed to inspire the world to play.

Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We're looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us.

We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life.

We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more.

Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer.

All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.

We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open:
98
Can this position be remote?: 1

EEO Employer Verbiage:
About Electronic Arts Everything we do is designed to inspire the world to play.

Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We're looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us.

We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life.

We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more.

Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer.

All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.

We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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