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Sales Support Specialist

2 months ago

Frederick, Maryland, United States Quantic Electronics Full time
Company Overview:

Quantic Electronics specializes in the design and production of essential electronic components tailored for the aerospace and defense sectors, alongside commercial and industrial applications. Our primary offerings include RF/microwave components.

Role Summary:

The Sales Support Specialist is responsible for executing administrative and clerical tasks that support the sales team within the organization. This role involves providing office services by establishing administrative systems, procedures, and policies, while also overseeing various administrative projects. The position includes maintaining an organized filing system and managing incoming telephone communications.

Key Responsibilities:
  • Perform general administrative tasks, including answering and directing phone calls, ensuring accurate message-taking with a professional demeanor.
  • Handle requisitions and quote requests on a daily basis.
  • Input customer purchase orders into the ERP system.
  • Engage directly with customers to provide updates on order status and progress.
  • Utilize computer software for word processing, database management, and basic spreadsheet functions for reporting and analysis, including data entry into the ERP system.
  • Follow up with vendors and customers through phone, email, and in-person interactions.
  • Assist with special projects and collaborate with team members.
  • Manage multiple tasks and responsibilities simultaneously.
  • Support administrative functions for purchasing, inventory management, and shipping departments as required.
Qualifications:
  • High School Diploma or equivalent.
  • Ability to perform repetitive tasks while seated for extended periods.
  • Strong attention to detail and capability to work independently.
  • Proficient in Microsoft Office 365 applications (Word, Excel, PowerPoint, etc.).
Experience:
  • 1-3 years of experience in Office Administration is preferred.
Quantic Electronics is an equal opportunity employer. All qualified candidates will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information.

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