IT Support Specialist

22 hours ago


Brookfield, Wisconsin, United States Milliman Full time
About the Role

Milliman is seeking a skilled IT Support Specialist to join our team in Brookfield, WI. As a key member of our Property and Casualty practice, you will play a critical role in ensuring the seamless operation of our technology infrastructure.

Key Responsibilities
  • Provide timely and effective support for end-users, resolving technical issues and responding to incoming tickets and ad-hoc requests.
  • Collaborate with the IT team to identify and implement solutions to improve our technology infrastructure and processes.
  • Develop and maintain technical documentation, ensuring that it is accurate, up-to-date, and easily accessible to all team members.
  • Prioritize tasks and manage multiple concurrent requests, ensuring that all issues are resolved in a timely and efficient manner.
  • Stay up-to-date with the latest technology trends and advancements, applying this knowledge to improve our IT services and support.
Requirements
  • Minimum 1 year of experience supporting and troubleshooting Windows 10/11 and Microsoft software solution technologies, as well as hardware (desktop, laptop, printer, conferencing equipment, mobile devices).
  • Minimum 1 year of help desk experience, preferably in an office or professional services environment.
  • Able to physically install and relocate equipment, including but not limited to unboxing, moving with a cart or dolly, plugging in to network and power in small or hard to reach spaces; must be able to lift 40 pounds, climb stairs, balance, stoop, kneel, crouch, and/or crawl.
  • Familiarity with TCP/IP networking.
  • Exceptional communication and problem-solving skills, with the ability to work independently and as part of a team.
Preferred Qualifications
  • Experience supporting Mac and/or non-Windows platform(s) e.g. Linux, machine learning systems.
  • Certification in A+, Network+, MCP or equivalent professional certification, and/or any CompTIA related exam.
  • Professional customer service experience.
Benefits

Milliman offers a competitive benefits package, including a 401(k) plan with matching program, employee assistance program, paid time off, and a minimum of 8 paid holidays.

Location

This position is based out of the Milliman office in Brookfield, WI. Candidates hired into this role must be willing to work onsite 5 days per week, on an agreed-upon schedule, with some flexibility.

Equal Opportunity

Milliman is an equal opportunity employer and welcomes applications from diverse candidates.


  • ABA Therapist

    3 weeks ago


    Brookfield, Wisconsin, United States Academic and Behavioral Support, LLC Full time

    Job OpportunityWe are seeking a highly skilled and compassionate Behavioral Support Specialist to join our team at Academic and Behavioral Support, LLC.About the RoleProvide intensive behavioral intervention services to clients with Autism Spectrum Disorder and other developmental delays.Implement treatment plans as designed and trained by the supervising...


  • Brookfield, Wisconsin, United States Concurrency Full time

    IT Support SpecialistWe are seeking a highly skilled and motivated IT Support Specialist to join our Internal IT Team at Concurrency. As a key member of our team, you will provide top-notch technical support to our end-users, ensuring they have the tools and resources they need to succeed.ResponsibilitiesProvide tier 1-2 support to end-users, resolving...

  • IT Support Specialist

    17 hours ago


    Brookfield, Wisconsin, United States Concurrency Full time

    IT Support SpecialistConcurrency is seeking a skilled IT Support Specialist to join our Internal IT Team. As a key member of our team, you will provide top-notch technical support to our end-users, ensuring they have the tools and resources they need to succeed.Key Responsibilities:Provide tier 1-2 support to end-users, resolving routine issues in a timely...


  • Brookfield, Wisconsin, United States Ascension Full time

    About Ascension Medical GroupAt Ascension Medical Group, we're dedicated to providing exceptional care and services to our patients. Our beautiful community offers a unique blend of city comforts and cultural opportunities, making it the perfect place to live and work.We're committed to supporting the well-being of our seniors, and we're looking for a...


  • Brookfield, Wisconsin, United States Ascension Full time

    About Ascension Medical GroupWe are a leading provider of senior living services, dedicated to delivering exceptional care and support to our residents. Our community at Elmbrook Medical Arts Surgery is a beautiful and welcoming place to live, with a range of amenities and services designed to enhance the quality of life for our residents.Job SummaryWe are...


  • Brookfield, Wisconsin, United States Old Republic Risk Management Inc Full time

    Position at Old Republic Risk Management Old Republic Risk Management (ORRM) is currently on the lookout for a Claims Support Specialist to become a vital part of our Claims Services Team. ORRM specializes in providing primary casualty insurance solutions tailored for corporate and group clients with intricate risk profiles. As a trailblazer in the...


  • Brookfield, Wisconsin, United States SSR Total IT Full time

    About SSR Total IT:SSR Total IT stands as a premier Managed Service Provider (MSP) within the Milwaukee metropolitan area, committed to offering innovative IT solutions tailored to a wide range of clients. Our extensive IT services encompass infrastructure management, cloud computing, cybersecurity, and technical support. We are dedicated to excellence and...


  • Brookfield, Wisconsin, United States Over The Moon Full time

    Job OverviewWe are thrilled to announce a fantastic opportunity for a dedicated Client Support Specialist to become a vital part of our team at Over The Moon. If you possess a passion for assisting others, excellent communication abilities, and a knack for resolving issues, this role is tailored for you.As a Client Support Specialist, your primary...


  • Brookfield, Wisconsin, United States Milliman Full time

    About the RoleMilliman is seeking a skilled IT Support Specialist to join our team in Brookfield, WI. As a key member of our Property and Casualty practice, you will play a critical role in ensuring the seamless operation of our technology infrastructure.Key ResponsibilitiesProvide timely and effective support for end-users, resolving technical issues and...


  • Brookfield, Wisconsin, United States AA2IT Full time

    Position OverviewWe are seeking a Technical Support Specialist to join our team at AA2IT. This role involves providing comprehensive desktop support services to our clients.Essential QualificationsMinimum of 3 years of experience in Technical SupportHigh School Diploma or equivalent; Bachelor's degree is a plusCompTIA A+ Certification is...


  • Brookfield, Wisconsin, United States B and j insurance agency inc Full time

    Job OverviewWhy consider this opportunity?Welcoming Work EnvironmentAttractive Compensation StructureEncouraging Small Business AtmosphereEngaged LeadershipOpportunities for Professional DevelopmentInsurance Customer Support Specialist - We are seeking a dedicated Insurance Customer Support Specialist to become part of our growing Insurance Agency. With a...


  • Brookfield, Wisconsin, United States Network Health Full time

    At Network Health, we are dedicated to fostering vibrant and healthy communities across Wisconsin. Our mission influences every decision we make, including the selection of individuals who will contribute to our expanding team. As a Healthcare Member Support Specialist, you will play a crucial role in our Medicare division by assisting with benefit...


  • Brookfield, Wisconsin, United States ProHealth Care Full time

    Job SummaryWe are seeking a skilled Clinical Support Specialist to join our team at ProHealth Care. As a key member of our healthcare team, you will provide direct care to patients under the supervision of our Nurse Practitioners, Physician Assistants, or Physicians.Key ResponsibilitiesPrepare exam rooms by setting up equipment and supplies, following...


  • Brookfield, Wisconsin, United States Extension, Inc Full time

    Position OverviewExtension, Inc. is currently seeking a Client Support Specialist for a Direct Hire opportunity within our organization.Key ResponsibilitiesIn this role, you will be tasked with handling a significant volume of customer inquiries, processing purchase orders through our ERP system, identifying discrepancies in orders, and conducting research...


  • Brookfield, Wisconsin, United States TDS Telecommunications Full time

    Position Overview:As a Retail Customer Support Specialist, you will play a crucial role in delivering exceptional service to our customers. Your primary responsibility will be to assist customers with their inquiries and provide solutions to enhance their experience with our services.Work Schedule:This is a full-time position requiring 40 hours per week. You...


  • Brookfield, Wisconsin, United States Network Health Full time

    At Network Health, our commitment to improving the health and wellness of our community is at the forefront of everything we do. We are currently looking for a dedicated Operations Support Specialist to join our dynamic team. This full-time position will play a crucial role in providing essential support to our Operations department, ensuring smooth daily...

  • IT Support Specialist

    3 weeks ago


    Brookfield, Wisconsin, United States Milliman Full time

    About the OpportunityMilliman, a leading global consulting and actuarial firm, is seeking an IT Support Specialist to join our Property and Casualty practice in Brookfield, WI. As a key member of our IT team, you will be responsible for providing technical support and assistance to our employees, ensuring seamless operation of our technology...


  • Brookfield, Wisconsin, United States ITI Systems Full time

    Position Overview:ITI Systems, a prominent national provider of Audiovisual Solutions, is in search of a Senior Audiovisual Support Specialist who excels in customer engagement.This role involves addressing all audiovisual requirements and user technologies for a significant enterprise client.Key Responsibilities:Maintain and support A/V equipment, including...


  • Brookfield, Wisconsin, United States ITI Systems Full time

    Position Overview:ITI Systems, a prominent national provider of Audiovisual Integration Services, is in search of a Senior Audiovisual Support Specialist. This role demands a professional with exceptional interpersonal skills to cater to our enterprise client's audiovisual requirements.The selected candidate will be responsible for addressing all audiovisual...

  • IT Support Specialist

    2 weeks ago


    Brookfield, Wisconsin, United States Milliman Full time

    About MillimanMilliman is a leading global consulting and actuarial firm that delivers market-leading services and solutions to clients worldwide. With over 75 years of experience, we help companies tackle complex issues, including retirement funding, mortgage and healthcare financing, risk management, and regulatory compliance.The OpportunityWe are seeking...