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National Accounts Support Representative
2 months ago
Famous Supply
National Accounts Customer Service Representative
Full Time
If you are seeking to join a mission-driven organization that fosters a family-oriented culture, Famous Supply is the right place for you. We value positive, growth-minded individuals who are committed to excellence, rather than those merely looking for a job that exchanges time for compensation.
Role Overview
As a Customer Service Representative, you will collaborate with builders to ensure timely delivery of materials to our esteemed clients.
Key Responsibilities
- Process, schedule, manage, and release customer orders for delivery.
- Review customer requests for warranty materials and facilitate their resolution.
- Maintain relationships with contractors, builders, and Famous associates.
- Handle phone and email inquiries from customer field personnel.
Preferred Qualifications
- Familiarity with plumbing products.
Required Qualifications
- Strong customer service orientation.
- Proficient computer skills.
- Able to thrive in a fast-paced environment.
- Detail-oriented with a focus on thoroughness and organization.
What Sets Us Apart
- Family-oriented atmosphere.
- Robust culture built on our 40 Fundamentals.
- Bonus opportunities.
- Health and wellness coaching.
- Learning and development initiatives.
- Leadership development programs.
- Career advancement opportunities.
- Comprehensive health, vision, and dental insurance.
- Paid maternity and paternity leave.
- 401K employer matching.
- Paid time off, including vacation and holidays.
Famous Supply is a wholesale distributor dedicated to serving contractors, builders, and remodelers across various segments, including HVAC, Plumbing, Building Products, Lighting, and Industrial/PVF. Since our inception, we have been a family-owned business that treats our associates like family. Our core values—Family, Trust, Communication, Teamwork, and Continuous Improvement—are integral to our daily operations.
To discover more about what makes us unique, please visit our website.
