Account Representative

3 days ago


Nashville, Tennessee, United States Total Quality Logistics Full time
About the Role:

We are seeking a highly motivated and organized Account Representative to join our team at Total Quality Logistics. As an Account Representative, you will play a critical role in supporting our Sales Team to drive revenue growth.

Responsibilities will include communicating with the sales team and customers to build and maintain ongoing relationships, managing daily shipment activities, and working with the sales team to provide and negotiate competitive pricing and rates.

You will also be responsible for inputting, updating, and managing shipment information in our state-of-the-art systems, collaborating with the support team to guarantee each shipment is serviced properly, and assisting with billing and accounting responsibilities as needed.

We are looking for a candidate with excellent communication skills, strong problem-solving skills, and the ability to work with the latest technologies. If you are a team player with a passion for great customer service, we encourage you to apply.

What We Offer:

  • A competitive base salary with uncapped commission opportunity
  • Paid relocation to our headquarters in Cincinnati, OH
  • A comprehensive benefits package with 401k and company match
  • Paid training and structured mentoring program
  • A personalized career path with 90% of department leadership promoted from within

What You'll Be Doing:

  • Communicating with the sales team and customers to build and maintain ongoing relationships
  • Managing daily shipment activities, resolving issues to ensure pickup and delivery is on time
  • Working with the sales team to provide and negotiate competitive pricing and rates
  • Inputting, updating, and managing shipment information in our state-of-the-art systems
  • Collaborating with the support team to guarantee each shipment is serviced properly
  • Assisting with billing and accounting responsibilities as needed

What You Need:

  • A college degree preferred, but we have successful account representatives without one
  • The determination to work harder than anyone you know
  • Excellent communication skills
  • Strong problem-solving skills, while being forthright about conflict
  • Ability to work with the latest technologies
  • An obsession for great customer service

Where You'll Be:

100 Centerview Dr., Suite 225, Nashville, TN 37214



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