Customer Care Specialist

1 week ago


Indianapolis, Indiana, United States Noah's Animal Hospitals Full time
Job Overview

Position Title: Client Service Representative

Facility: Noah's Animal Hospitals

Work Schedule: Full Time – (Monday to Friday / 6:45 AM - 5:30 PM)

Position Summary

At Noah's Animal Hospitals, we prioritize the well-being of pets and their families. Our innovative programs set a benchmark in the veterinary field, fostering pride among our staff. We believe in empowering our team through development, enabling them to excel in their roles and achieve fulfilling careers. As a Client Service Representative (CSR), your exceptional communication abilities will play a crucial role in delivering compassionate healthcare for pets while ensuring a warm and memorable experience for their owners.

We seek a dedicated team member who recognizes the significance of outstanding client service and patient advocacy, understanding its impact on guiding pet owners in selecting the best preventive and urgent care options. The ideal candidate will possess a positive demeanor, the capability to perform efficiently under pressure, and a genuine desire to learn and advance within our practice and their career.

We are in search of a passionate, empathetic, and skilled CSR to help us maintain our reputation as 'The Best Friend to our Clients' Best Friends.' If you are looking for a supportive environment that values pet healthcare and offers opportunities for growth and skill development, you have found the right place.

About Noah's Animal Hospitals

Our facility is a distinctive low-cost surgery center dedicated to ensuring that every pet receives high-quality care. We are committed to serving our local community by providing a comprehensive range of surgical services, from minor procedures to urgent surgeries. Our mission is to decrease the number of pets euthanized for treatable conditions by enhancing access to surgical care.

Employee Benefits

At Noah's Animal Hospitals, our valued team members enjoy a variety of benefits, including:

  • Competitive compensation with opportunities for bonuses, overtime, and pay increases
  • Paid Time Off
  • Paid Holidays
  • Comprehensive Health Benefits (including Vision and Dental)
  • $100 Scrub Allowance
  • Discounts on services and products for personal pets
  • Employee Assistance Program for you and your household
  • Additional options such as 401k, short-term/long-term disability, LifeLock, and supplemental life insurance
  • Support for Continuing Education and License Renewal after one year of employment
  • A structured Development Program designed to enhance knowledge and skills with a supportive team

Core Values

  • Compassion
  • Ease of Business
  • Passion
  • Integrity
  • Memorable Client Experiences
  • Excellence
  • Helpfulness
  • Right People

Qualifications

  • High School Diploma or equivalent required.
  • One year of experience in a veterinary clinic or related field with a focus on client service preferred.


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