Insurance Customer Service Specialist

2 weeks ago


Indianapolis, Indiana, United States Bob Mercer - State Farm Agency Full time
Position Overview

Bob Mercer - State Farm Agency is seeking a dedicated and compassionate professional to become a part of our team as an Insurance Customer Service Specialist. This full-time role emphasizes exceptional customer service within a reputable State Farm Agency.

Key Qualifications:

  • Recent experience in the insurance sector, preferably within a State Farm or Independent Agency.
  • Possession of a valid Indiana Property and Casualty license.

If you excel in customer engagement, we invite you to join our team. As our Insurance Customer Service Specialist, you will play a crucial role in fostering customer loyalty and enhancing the overall experience for State Farm Insurance clients.

Core Responsibilities:

  • Build and maintain customer relationships, ensuring timely follow-ups.
  • Deliver prompt, accurate, and friendly service, addressing inquiries related to insurance availability, eligibility, coverage options, policy modifications, claims, and billing issues.
  • Utilize a customer-centric, needs-based review approach to inform clients about their insurance choices.

What We Offer:

  • Competitive salary based on experience and licensing.
  • Monthly performance incentives and annual bonuses.
  • 401K profit-sharing plan.
  • Paid time off, including vacation and personal/sick days.
  • Valuable industry experience.
  • Opportunities for professional growth and advancement within our agency.

Essential Skills:

  • Outstanding communication abilities, both written and verbal.
  • Self-driven and motivated individual.
  • Attention to detail and strong organizational skills.
  • Proactive problem-solving capabilities.
  • Ability to thrive in a collaborative team environment.
  • Skilled in assessing customer needs and conducting effective interviews.
  • Proficient in building rapport with clients.
  • Must hold a valid Indiana Property and Casualty license.

This position is offered through a State Farm independent contractor agent, not directly with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any necessary licensing and training programs. State Farm agents operate as independent contractors who employ their own staff. Employees of State Farm agents are not employees of State Farm.



  • Indianapolis, Indiana, United States Hobart Service Full time

    Job SummaryWe are seeking a skilled Service & Repair Specialist to join our team at Hobart Service. As a key member of our service team, you will be responsible for providing top-notch service and repair solutions to our customers.Key ResponsibilitiesElectrical and Mechanical Troubleshooting: Use your technical expertise to diagnose and repair a variety of...


  • Indianapolis, Indiana, United States Financial Center First Credit Union Full time

    Job OverviewPOSITION TITLE: Customer Service SpecialistREPORTS TO: Customer Service ManagerPAY GRADE: 6,7DEPARTMENT: Customer ServiceFLSA STATUS: Non-ExemptOBJECTIVE: The primary objective of this role is to uphold our commitment to fostering valued relationships and providing trusted solutions. This position is essential in delivering exceptional service to...


  • Indianapolis, Indiana, United States First Insurance Group Full time

    **Job Summary**We are seeking a highly skilled and customer-focused Customer Service Representative/Teller to join our team at First Insurance Group. As a key member of our retail banking team, you will be responsible for providing exceptional customer service, processing daily transactions, and identifying opportunities to sell our financial products and...


  • Indianapolis, Indiana, United States Langham Logistics, Inc Full time

    Logistics Customer Service SpecialistLangham Logistics, Inc. is in search of a committed Logistics Customer Service Specialist. This role is essential for delivering outstanding customer support, maintaining quality standards, and ensuring profitability within our operations.Position Overview:The Logistics Customer Service Specialist will oversee customer...


  • Indianapolis, Indiana, United States Indiana Fram Insurance Full time

    About the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as a Farm Training Intern. This is an excellent opportunity for students majoring or minoring in Agriculture or related fields to gain hands-on experience and develop their skills in a dynamic and supportive environment.Key ResponsibilitiesTraining and...


  • Indianapolis, Indiana, United States Diamond Tax Service Inc Full time

    Position OverviewClient Engagement: Responsible for managing client interactions and ensuring satisfaction throughout their experience.Office Management: Supervise daily operations of the front office, ensuring a smooth workflow and efficient service delivery.Team Support: Provide assistance to both Senior and Junior tax professionals as required,...


  • Indianapolis, Indiana, United States Conner Insurance Full time

    Job OverviewPOSITION SUMMARYThe Account Manager for Property & Casualty is integral to the daily functions and strategic goals of the Commercial Lines Division. This role involves delivering crucial support to P&C Advisors and Clients, encompassing account management, claims handling, and ensuring exceptional customer service. The responsibilities of an...


  • Indianapolis, Indiana, United States Conner Insurance Full time

    Job OverviewPOSITION OBJECTIVEThe Account Manager for Property & Casualty is essential to the operational success and strategic goals of the Commercial Lines Division. This role involves delivering critical support to the P&C Advisors and Clients, encompassing account management, claims facilitation, and ensuring superior customer service. The Account...


  • Indianapolis, Indiana, United States Conner Insurance Full time

    Job OverviewPOSITION OBJECTIVEThe Account Manager for Commercial Lines is integral to the daily functions and strategic goals of the Property & Casualty Division. This role involves delivering critical support to P&C Advisors and Clients, encompassing account management, claims administration, and ensuring superior customer service. The Account Manager's...


  • Indianapolis, Indiana, United States ProvideSure Full time

    Position OverviewAre you skilled at engaging with customers over the phone? Do you possess a proactive attitude and the ability to persuade? If you're interested in obtaining your insurance license while earning a competitive wage, ProvideSure is seeking a dedicated individual for the role of Call Center Representative.WHAT WE OFFER:Competitive pay of...


  • Indianapolis, Indiana, United States ProvideSure Full time

    Position OverviewAre you skilled at engaging with customers over the phone? Do you possess a proactive attitude and the ability to persuade effectively? If you are interested in obtaining your insurance license while earning a competitive salary, then ProvideSure is seeking a dedicated individual for the role of Call Center Representative.WHAT PROVIDESURE...


  • Indianapolis, Indiana, United States ProvideSure Full time

    Position OverviewAre you skilled at engaging with customers over the phone? Do you possess a proactive attitude and a knack for persuasion? If you're interested in obtaining your insurance license while earning a competitive income, ProvideSure is seeking a dedicated individual for the role of Call Center Representative.WHAT WE OFFER:Competitive hourly wage...


  • Indianapolis, Indiana, United States ProvideSure Full time

    Position OverviewAre you skilled at engaging with customers over the phone? Do you possess a proactive attitude and the ability to persuade? If you are interested in obtaining your insurance license while earning a competitive salary, then ProvideSure is looking for a dedicated individual to fill the role of a Call Center Representative.WHAT PROVIDESURE...


  • Indianapolis, Indiana, United States Auto-Owners Insurance Full time

    Flexible Work EnvironmentAuto-Owners Insurance offers a merit-based remote work program contingent on job responsibilities. Following initial in-person training, this role may allow for up to 5 days of remote work each week.We are in search of a dedicated and skilled claims professional to manage field claims across designated counties. Candidates must...


  • Indianapolis, Indiana, United States Ed Napleton Auto Group Full time

    Job Summary:We are seeking a highly skilled and customer-focused Cashier and Customer Service Specialist to join our team at Ed Napleton Auto Group. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key Responsibilities:Customer Service: Provide...


  • Indianapolis, Indiana, United States Jackson Insurance Solutions Full time

    Job Opportunity at Jackson Insurance SolutionsWe are seeking a highly motivated and results-driven Life Insurance Sales Representative to join our team at Jackson Insurance Solutions. As a key member of our sales team, you will be responsible for identifying and pursuing new business opportunities, building relationships with clients, and providing...


  • Indianapolis, Indiana, United States Mike McKeever - State Farm Agent Full time

    Job OverviewPosition Summary:Mike McKeever - State Farm Agent is on the lookout for a dedicated professional to become a part of our dynamic team as an Insurance Client Relations Specialist. We are searching for an enthusiastic individual who is passionate about contributing to our growth through meaningful interactions and exceptional customer service. If...


  • Indianapolis, Indiana, United States Noah's Animal Hospitals Full time

    Position OverviewRole: Customer Care SpecialistOrganization: Noah's Animal HospitalsWork Schedule: Full Time – Flexible Shifts, Weekend Availability RequiredKey ResponsibilitiesAs a Customer Care Specialist, you will be instrumental in delivering outstanding client support and advocating for patient needs at Noah's Animal Hospitals. Your strong...


  • Indianapolis, Indiana, United States Allstate Insurance Agency - Todd Wottring Full time

    Job SummaryWe are seeking a highly motivated and results-driven Insurance Sales Professional to join our team at Allstate Insurance Agency - Todd Wottring. As a key member of our sales team, you will be responsible for generating new business, cross-selling existing customers, and providing exceptional customer service.Key ResponsibilitiesAchieve Sales...


  • Indianapolis, Indiana, United States Hertz Full time

    Position Overview As a Rental Customer Service and Sales Associate, you'll play a vital role in ensuring our customers have a positive and seamless rental experience. You will guide them through the rental process, providing expert advice on vehicle options and services to meet their needs. Your primary focus will be on delivering exceptional customer...