Customer Support Specialists at VICKIE ROJAS
1 week ago
VICKIE ROJAS is in search of dedicated customer support specialists to enhance our service delivery. We are looking for individuals who are self-motivated, enthusiastic, and committed to excellence.
As a Customer Support Specialist, your primary role will be to assist clients by offering detailed product and service information while addressing any technical challenges they may encounter.
Key Responsibilities:
- Address customer inquiries and resolve complaints effectively.
- Provide comprehensive information regarding our products and services.
- Diagnose and resolve product-related issues and concerns.
- Maintain accurate records of customer interactions and updates.
- Build and sustain a knowledge base of our evolving offerings.
Qualifications:
- Prior experience in customer service, sales, or related fields is preferred.
- Strong ability to establish rapport with clients.
- Proficient in prioritizing tasks and managing multiple responsibilities.
- Exhibit a positive and professional attitude.
- Exceptional written and verbal communication skills.
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