Sales and Service Specialist

2 weeks ago


Cedar Park, Texas, United States Sephora USA, Inc. Full time
Position Overview:

As a Sales and Service Specialist, you will play a crucial role in enhancing the shopping experience for our valued clients.

Your responsibilities will encompass various aspects of sales and service operations, including managing paid services, organizing events, conducting classes, overseeing loyalty programs, handling cash transactions, and providing training to store personnel.

If you are enthusiastic about retail sales and customer service and thrive in a collaborative environment, this position is tailored for you.


Key Responsibilities:
  • Sales and Service Support: Assist in all facets of sales and service operations to ensure a superior shopping experience.
  • Event Coordination: Organize and manage paid services, events, and educational classes.
  • Loyalty Program Implementation: Aid in the execution of loyalty initiatives.
  • Cash Management: Ensure efficient cash handling and a seamless checkout experience.
  • Team Training: Provide education to team members on service offerings and customer engagement strategies.

Qualifications:
  • Previous experience in retail sales and service, ideally in a coordination capacity.
  • A strong passion for customer service and teamwork.
  • Excellent communication skills with the ability to manage multiple tasks.
  • Adaptability to changing priorities within the store environment.
  • Flexible availability to accommodate peak retail hours.
  • Consistent and dependable attendance.
  • Capability to lift and carry items weighing up to 50 pounds.

Benefits:

At Sephora, we are committed to fostering a diverse and inclusive workplace where every individual's uniqueness is valued and respected.

We offer comprehensive healthcare and wellness benefits based on eligibility. For more information about our company benefits, please refer to our official resources.

Sephora is an equal opportunity employer and values diversity in the workplace. All candidates will be considered for employment without regard to any legally protected status.



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